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frederick ford                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                       abc@xyz.com

objective

proficient it professional eager to contribute advanced technology, systems architecture, software development, project management and business/financial support expertise in a challenging information systems management assignment.

career profile

ø  bachelor of arts degree in information systems (networking).

ø  associate of arts, business administration, information technology concentration.

ø  nearly two decades of relevant experience in all facets of it operations.

ø  outstanding capacity to develop and implement advanced applications.

ø  numerous certifications in diverse applications.

ø  skilled consultant and advisor.

ø  proven user support capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in full-life-cycle project management.

ø  focus on providing exceptional support to sales, marketing, financial control and logistics.

ø  deliver exceptional customer service, quality and attainment of organizational objectives.

ø  knowledgeable in systems analysis, testing, quality assurance and application implementation.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

certifications

a+

altris deployment solution 6.1 (acp)

altris notification server 6.0

ibm desktop

ibm mobile station

dell desktop

dell laptop

dell workstation

technology skills

solaris 8.0/9.0 (unix), linux red hat 4.0/5.0, sql 2000, oracle 8/9i/10g, windows 2000/xp/server 2000/200advanced server/2003/nt, altris 6.0/6.1, microsoft office suite/vb/vb scripting, citrix, wise, ghost 7.0, remedy, cygnet, dos (pc/ms), vms

professional experience

samson, tulsa, ok                                                                                                         2006 - present

senior technical application support analyst

       provide well regarded technical support for petra, landmark, geographix, arcgis, openwells, tow-cs and scanda.

       evaluate and implement landmark application hosting environment with third parties.

       have successfully negotiated software support agreements saving company $1.5mm.

       develop best practices for it and design disaster recovery plans.

       serve as quality assurance manager and linux/unix administrator.

       initiate best practices for mid-cont, east tx, deep-water, shelf and gulf.

 

- continued -

 

frederick ford

page two

 

 

 

devon energy, houston, tx                                                                                                 2000 - 2006

technical application coordination

       built screens and set up meters to monitor well production.

       compiled daily production reports for review by engineering department.

       troubleshot scanda issues to resolution.

       administered and troubleshot cygnet network and databases.

       project manager for 10 it/scada projects with $1mm budget.

       mentored it interns.

 

education/training

american intercontinental university online

bachelor of arts, information systems (networking), 2005

associate of arts, business administration (information technology), 2004

 

eldorado college, escondido, ca

diploma, computer installation and support specialist, 1997

 

installing and configuring microsoft windows 2000 file, print and web server

wise

altris

ama quality project management

fundamentals of solaris

solaris system administration i & ii

linux red hat administration

landmark openwork administration

landmark seismic data loading

smt open kingdom administration

vb scripting

 

---

other experience

prior to 2000, employed by advanced micro electronics as senior field service technician troubleshooting client and internal network issues.

 

military experience

united states marine corps

network technician, 1991 - 1995

 

 

 

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