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frederick ford 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
proficient it professional eager to contribute advanced technology, systems architecture, software development, project management and business/financial support expertise in a challenging information systems management assignment.
career profile
ø bachelor of arts degree in information systems (networking).
ø associate of arts, business administration, information technology concentration.
ø nearly two decades of relevant experience in all facets of it operations.
ø outstanding capacity to develop and implement advanced applications.
ø numerous certifications in diverse applications.
ø skilled consultant and advisor.
ø proven user support capacity.
ø record of progression to positions of increasing authority and responsibility.
ø proficient in full-life-cycle project management.
ø focus on providing exceptional support to sales, marketing, financial control and logistics.
ø deliver exceptional customer service, quality and attainment of organizational objectives.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player.
certifications
a+
altris deployment solution 6.1 (acp)
altris notification server 6.0
ibm desktop
ibm mobile station
dell desktop
dell laptop
dell workstation
technology skills
solaris 8.0/9.0 (unix), linux red hat 4.0/5.0, sql 2000, oracle 8/9i/10g, windows 2000/xp/server 2000/200advanced server/2003/nt, altris 6.0/6.1, microsoft office suite/vb/vb scripting, citrix, wise, ghost 7.0, remedy, cygnet, dos (pc/ms), vms
professional experience
samson, tulsa, ok 2006 - present
senior technical application support analyst
provide well regarded technical support for petra, landmark, geographix, arcgis, openwells, tow-cs and scanda.
evaluate and implement landmark application hosting environment with third parties.
have successfully negotiated software support agreements saving company $1.5mm.
develop best practices for it and design disaster recovery plans.
serve as quality assurance manager and linux/unix administrator.
initiate best practices for mid-cont, east tx, deep-water, shelf and gulf.
- continued -
frederick ford
page two
devon energy, houston, tx 2000 - 2006
technical application coordination
built screens and set up meters to monitor well production.
compiled daily production reports for review by engineering department.
troubleshot scanda issues to resolution.
administered and troubleshot cygnet network and databases.
project manager for 10 it/scada projects with $1mm budget.
mentored it interns.
education/training
american intercontinental university online
bachelor of arts, information systems (networking), 2005
associate of arts, business administration (information technology), 2004
eldorado college, escondido, ca
diploma, computer installation and support specialist, 1997
installing and configuring microsoft windows 2000 file, print and web server
wise
altris
ama quality project management
fundamentals of solaris
solaris system administration i & ii
linux red hat administration
landmark openwork administration
landmark seismic data loading
smt open kingdom administration
vb scripting
other experience
prior to 2000, employed by advanced micro electronics as senior field service technician troubleshooting client and internal network issues.
military experience
united states marine corps
network technician, 1991 - 1995
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