Versatile, perceptive, and achievement-driven Sales Executive with proven experience in the highly competitive sales sector. Long-respected for advanced abilities in sales management, business development, and client relations. Outstanding blend of expertise in staff leadership, communication, creative problem solving, and driving revenue goals to meet strict timelines. Progressive business acumen including, assessment of financial resources, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. Possessing exceptional organizational and interpersonal attributes and a fiery determination to succeed. Exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. Strong passion for providing infectious enthusiasm, provoking team members to reach for the next level of success. Consistently create lasting relationships with people from diverse cultures and professional backgrounds.

Core Competencies

First Family Mortgage, Inc., Bossier City, LA: Founder - 12/2000 to Present

Real Estate Loans

• Demonstrate resourcefulness in all aspects of credit management with responsibility for sales, loan processing, loan funding, underwriting, credit analysis, debt analysis, and loan closing.
• Support clients throughout the entire process and worked with individual customers to determine financial obligations and develop customized repayment plans that met client needs.
• Perform extensive analysis of loan documentation to determine outstanding exceptions or closing conditions, ensuring compliance with mortgage, lending and banking laws, regulations, and protocols.
• Consistently close real estate loans, generating increased levels of referred and repeat business through strong relationship management and customer service.

Client Relations

         Merge proven leadership talents with strong communication skills to provide in-depth sales, marketing, and research support to clients and colleagues, functioning as an information resource.

• Exercise outstanding interpersonal and analytical talents to provide timely and effective resolutions to complex customer concerns and problems without loss of client goodwill or further escalation.

Profitability Oversight

• Direct the daily administration of client accounts and oversee accurate and compliant setup, processing, and maintenance, ensuring the highest levels of customer satisfaction.
• Leverage in-depth knowledge of financial services and debt financing structures to secure new accounts and consistently improve branch profitability and revenue growth.

Leadership

• Collaborate closely with interdepartmental colleagues, internal financial departments, and external vendors, developing strong business alliances that optimize branch performance.
• Provide leadership and direction to staff members in the execution of daily roles and responsibilities and establish a high performance, innovative team that work cooperatively to achieve common goals.

SIGNIFICANT ACCOMPLISHMENTS

-        Launched operations of First Family Mortgage, Inc. 8 years ago and have earned $50MM+ since.

-        Oversee the success of 28 employees and operations within distinct branches throughout Texas, Louisiana, Arkansas, Mississippi, and North Carolina; Yield approximately $2MM monthly.

-        Negotiate loans with large and small financial institutions; currently involved in a $36MM commercial project.

BBA in Finance and Commercial Banking; Minor in Economics ~ Northeast Louisiana University - Monroe, Louisiana