Yyyyyy x. yyyyyy   5050 Cypress Creek Ave. E, Apt. 703 - Tuscaloosa, AL

xxx-xxx-xxxx                                                                                      abc@xyz.com

 

Career Objective                                                                                            

Versatile, performance-driven leader eager to contribute dynamic management, team-building and client servicing skills toward actively supporting a progressive organization in optimizing performance

 

Profile                                                                                                              

Ø  Offer extensive experience in sales & marketing, human resources and health care, with comprehensive operations management background.

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget/P&L administration.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

Key Achievements                                                                                            

Ø  Maintained a standard of excellence through store audits conducted by corporate, outsourced companies and county health departments, scoring 95% or better on all for 3 consecutive years.

Ø  Recognized and awarded in 2007 for best promotion for entire southern division of Hooters. 

Ø  Achieved an award within regions for best staff.

Ø  Boosted sales 1.3% from previous year and increased margin 3%, achieving the highest sales and profit in region.

Ø  Successfully taught students with less than 1% failing rate for over 500 hours of instruction.

 

Professional Experience                                                                               

Hooters of Tuscaloosa                                                                                                  2005-Present

General Manager

  Contribute dynamic leadership skills in managing 3 Assistant Managers, 2 Kitchen Supervisors, 4 Floor Supervisors, 11 Trainers and a total staff of 80 employees.

  Spearhead diverse administrative activities ranging from training, performance evaluation and scheduling to human resources administration, sales and profit goal setting and accounting integrity maintenance.

  Reconcile period, quarter, and annual P&Ls statements, with strong focus on accuracy and efficiency.

  Conduct comprehensive review and analysis in performing store system audits as well as maintaining overall operation standards as laid out in audits.

  Efficiently plan and coordinate workflow and assign projects to optimize utilization of human capital and operational resources.

 

Wal Mart Stores, Inc.                                                                                                     2003-2005        

Assistant Manager/Tire and Lube Express Manager

  Maintained full accountability for over $6 million in annual sales with a 32% profit margin; directly steered P&L and budgeting.

  Exhibited leadership qualities in managing, motivating and coaching managers and associates.

  Applied strong decision making and strategic planning skills toward ensuring achievement of profit and loss goals.

  Ensured strict adherence to appearance and compliance standards by training and delegating to a team of associates.

 

Intern NorthStar EMS, Inc.                                                                                              2002

Health Care Management Intern

  Supported the preparation of a total operations report for consulting and evaluation of efficiency.

  Innovatively designed targeted marketing plans to boost public relations and recruitment; developed a dynamic PowerPoint presentation.

 

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Intern NorthStar EMS, Inc.                                                                                              2002

Health Care Management Intern

-Continued-

  Demonstrated exceptional technical proficiencies in building a company web-site for Public Relations and recruitment.

  Collaborated with management in formulating a proposal to DEA for use of narcotics for emergency pre-hospital care, exhibiting strong professional and academic background in the health care industry.

 

Domino s Pizza                                                                                                             1998-2002

Assistant Manager

  Steered product control through inventories to evaluate daily profit and loss.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

American Red Cross                                                                                                      1997-2002        

Instructor

  Proficiently developed and executed educational strategies to support student performance; taught life-saving techniques and lessons, including First Aid & Safety, CPR, Professional Rescuer and Life Guarding.

 

American Medical Response                                                                                          1998-2000        

Emergency Medical Technician

  Effectively coordinated and facilitated basic pre-hospital care to assist patients in emergency and non-emergency situations.

  Actively participated in emergency exercises to learn, practice and hone skills.

 

Education & Professional Training                                                            

  Bachelor of Science in Health Care Management - The University of Alabama (Tuscaloosa, AL), 2002

  Leadership 101 Seminar - Wal Mart (Decatur, AL), 2003

  Management Training Phase 1 - Hooters University, 2005

  Advanced Management Training Phase 2 - Hooters University, 2007

 

Certificates & Licensure                                                                               

  Certificate to Teach ServSafe Alcohol - Birmingham, AL, 2006

  ServSafe Food Certificate - Food School with Wal Mart (Birminham, AL), 2003

  Nationally Registered License in Emergency Medical Technician Basic (NREMT-B) (Expired)- Gulf Coast Community College (Panama City, FL), 1997

 

Community Service                                                                                          

  Member - Phi Kappa Psi Fraternity; worked with various local charities, including: United Cerebral Palsey (UCP) of West Alabama, Easter Seals, George Teague & Friends Charity and Ducks Unlimited Charity.

  Volunteer - The American Red Cross

 

 

 

 

                                  

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy   5050 Cypress Creek Ave. E, Apt. 703 - Tuscaloosa, AL

xxx-xxx-xxxx                                                                                      abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to increasing sales and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  As illustrated by my career background, I have broad experience in the human resources, sales and marketing and health care fields, assuming increasing levels of responsibility for multi-million dollar budgets and numerous employees.  To complement my experience, I offer a Bachelor of Science in Health Care Administration.  Among my accomplishments, I boosted sales 1.3% and increased margin 3%, achieving the highest sales and profit in region.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy