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Yyyyyy x. yyyyyy 5050 Cypress Creek Ave. E, Apt. 703 - Tuscaloosa, AL
xxx-xxx-xxxx abc@xyz.com
Career Objective
Versatile, performance-driven leader eager to contribute dynamic management, team-building and client servicing skills toward actively supporting a progressive organization in optimizing performance
Profile
Ø Offer extensive experience in sales & marketing, human resources and health care, with comprehensive operations management background.
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget/P&L administration.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Key Achievements
Ø Maintained a standard of excellence through store audits conducted by corporate, outsourced companies and county health departments, scoring 95% or better on all for 3 consecutive years.
Ø Recognized and awarded in 2007 for best promotion for entire southern division of Hooters.
Ø Achieved an award within regions for best staff.
Ø Boosted sales 1.3% from previous year and increased margin 3%, achieving the highest sales and profit in region.
Ø Successfully taught students with less than 1% failing rate for over 500 hours of instruction.
Professional Experience
Hooters of Tuscaloosa 2005-Present
General Manager
Contribute dynamic leadership skills in managing 3 Assistant Managers, 2 Kitchen Supervisors, 4 Floor Supervisors, 11 Trainers and a total staff of 80 employees.
Spearhead diverse administrative activities ranging from training, performance evaluation and scheduling to human resources administration, sales and profit goal setting and accounting integrity maintenance.
Reconcile period, quarter, and annual P&Ls statements, with strong focus on accuracy and efficiency.
Conduct comprehensive review and analysis in performing store system audits as well as maintaining overall operation standards as laid out in audits.
Efficiently plan and coordinate workflow and assign projects to optimize utilization of human capital and operational resources.
Wal Mart Stores, Inc. 2003-2005
Assistant Manager/Tire and Lube Express Manager
Maintained full accountability for over $6 million in annual sales with a 32% profit margin; directly steered P&L and budgeting.
Exhibited leadership qualities in managing, motivating and coaching managers and associates.
Applied strong decision making and strategic planning skills toward ensuring achievement of profit and loss goals.
Ensured strict adherence to appearance and compliance standards by training and delegating to a team of associates.
Intern NorthStar EMS, Inc. 2002
Health Care Management Intern
Supported the preparation of a total operations report for consulting and evaluation of efficiency.
Innovatively designed targeted marketing plans to boost public relations and recruitment; developed a dynamic PowerPoint presentation.
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Intern NorthStar EMS, Inc. 2002
Health Care Management Intern
-Continued-
Demonstrated exceptional technical proficiencies in building a company web-site for Public Relations and recruitment.
Collaborated with management in formulating a proposal to DEA for use of narcotics for emergency pre-hospital care, exhibiting strong professional and academic background in the health care industry.
Domino s Pizza 1998-2002
Assistant Manager
Steered product control through inventories to evaluate daily profit and loss.
Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
American Red Cross 1997-2002
Instructor
Proficiently developed and executed educational strategies to support student performance; taught life-saving techniques and lessons, including First Aid & Safety, CPR, Professional Rescuer and Life Guarding.
American Medical Response 1998-2000
Emergency Medical Technician
Effectively coordinated and facilitated basic pre-hospital care to assist patients in emergency and non-emergency situations.
Actively participated in emergency exercises to learn, practice and hone skills.
Education & Professional Training
Bachelor of Science in Health Care Management - The University of Alabama (Tuscaloosa, AL), 2002
Leadership 101 Seminar - Wal Mart (Decatur, AL), 2003
Management Training Phase 1 - Hooters University, 2005
Advanced Management Training Phase 2 - Hooters University, 2007
Certificates & Licensure
Certificate to Teach ServSafe Alcohol - Birmingham, AL, 2006
ServSafe Food Certificate - Food School with Wal Mart (Birminham, AL), 2003
Nationally Registered License in Emergency Medical Technician Basic (NREMT-B) (Expired)- Gulf Coast Community College (Panama City, FL), 1997
Community Service
Member - Phi Kappa Psi Fraternity; worked with various local charities, including: United Cerebral Palsey (UCP) of West Alabama, Easter Seals, George Teague & Friends Charity and Ducks Unlimited Charity.
Volunteer - The American Red Cross
Yyyyyy x. yyyyyy 5050 Cypress Creek Ave. E, Apt. 703 - Tuscaloosa, AL
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to increasing sales and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. As illustrated by my career background, I have broad experience in the human resources, sales and marketing and health care fields, assuming increasing levels of responsibility for multi-million dollar budgets and numerous employees. To complement my experience, I offer a Bachelor of Science in Health Care Administration. Among my accomplishments, I boosted sales 1.3% and increased margin 3%, achieving the highest sales and profit in region.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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