yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

solutions-focused management and operations professional eager to contribute expertise as well as strong technical knowledge and hands-on skills in a challenging customer service role actively supporting a progressive organization in maximizing performance.

 

career profile

ø  bachelor s and associate s degrees in computer programming.

ø  over 20 years of relevant operations and technical experience.

ø  outstanding user service capabilities.

ø  strong background in production planning and scheduling.

ø  achieve ambitious production goals on a consistent basis.

ø  expertise in database implementation, configuration, administration and troubleshooting.

ø  successfully direct projects of high complexity and critical importance.

ø  knowledgeable in software design, development and implementation.

ø  proficient in hardware, software, databases, backups, storage, email and architecture.

ø  strong focus on exceptional quality and meeting client objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  strong evaluative, assessment and diagnostic capacity.

ø  adept at aligning it contributions with organizational objectives.

ø  contributor in increasing efficiency and proficiency in business operations.

ø  well-organized multi-tasker with strong detail orientation.

ø  enthusiastic team player.

professional experience

muncy corporation, enon, oh                                                                                                       1998 - 2009

production planner/scheduler

       coordinated production supervisors, vendors and customer service representatives.

       delivered exemplary customer service and dispute resolution.

       conducted rigorous product inspections at regular intervals.

 

earlier background

prior to 1998, served as software tester, electronic data systems, fairborn, oh, and with midland insurance company in capacity of computer operations manager consultant, monitoring and documenting equipment malfunctions, delivering information to internal customers and solving technical issues.  acted as cost accountant for findlay industries analyzing costs and profitability of product development operations.

 

 

education

central state university, wilberforce, oh

bachelor of science, computer programming, 1995

 

clark state community college, springfield, oh

associate of science, computer programming, 1990