Yyyyyy x. yyyyyy                                            Michael Tepp

Social Security Number:              XXX-XX-XXXX

Position:                                            Air Traffic Manager, FV-2152-K    

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

 

FACTOR A:  Managerial Selection Factor #1 "Achieving Results" (description follows): Successful managers apply a variety of techniques to deliver results. They establish clear, measurable performance objectives for their unit and the people they manage. They adjust the way work is performed to meet changing conditions and demands. They make tough decisions to solve complex problems. They track costs of doing business; and, they make appropriate people & budget adjustments to achieve objectives. They understand their customers' requirements and focus on delivering high quality products and service to satisfy those requirements.

 

 

In a leadership capacity, I have consistently established clear performance goals for team members and make tough decisions to solve complex problems.  I contribute strong financial skills in cost-effectively allocating and administering finances, while focusing on understanding customer requirements and delivering high quality services.

 

As an Air Traffic Control Specialist and Quality Assurance Specialist for the region, I served as the lead evaluator on several regional full facility evaluations.  I have worked closely with the National Runway Safety Program and Runway Incursion Action Teams in developing training material for Air Traffic Controllers in order to optimize performance and productivity.  As a member of the Air Traffic Emergency Management Team, I initiated actions to restart air traffic flow after September 11, 2001 and played a crucial role in ensuring security in the airborne fleet and at ground facilities.  I made tough decisions to immediately resolve complex issues and played a vital role.

 

In my prior position as Supervisor Air Traffic Control Specialist, I consistently identified and implemented pioneering ideas and approaches toward developing techniques, protocols, standard operational procedures, and policies that play a key role in optimizing operational and financial performance.  In a leadership capacity, I have resourcefully interfaced with employees and managers to resolve issues.  I delegate assignments to various employees depending on their level of expertise and ability to complete the project timely and effectively. 

 

Supporting my qualifications in initiating new techniques and approaches to deliver results and demonstrating resourcefulness, served as Local Coordinator for the community of Kotzebue and collaborated with civil and military organizations on FAA policies and directives.  I built and established key relationships with local and state governmental agencies to ensure representation in civic and community affairs affecting the agency.  

Complementing my solid professional leadership experience, I have taken extensive training courses including: Leadership Development and Labor Relations, Interpersonal Skills for Leadership Role, Employment Practices, Labor Relations and Positive Approach to Discipline.

Yyyyyy x. yyyyyy                                            Michael Tepp

Social Security Number:               XXX-XX-XXXX

Position:                                            Air Traffic Manager, FV-2152-K    

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

FACTOR B:  Managerial Selection Factor #2 "Leading People" (description follows): Successful managers recognize that talented people working together accomplishes the work of the FAA. They use teamwork effectively to achieve business results. They ensure equal employment opportunities in the work place; and, they capitalize on available talent to enhance team performance. They recognize and reward high performance; and, they provide constructive feedback to employees to facilitate their development. They create an environment in which people thrive and accomplish their best.

 

As a successful manager, I have effectively utilized human capital to maximize results.  I collaborate directly with employees in order to achieve FAA goals.  I spearhead diverse administrative activities ranging from equal employment opportunity staffing and rewarding high performance to encouraging and motivating staff members to optimize their productivity and efficiency.

 

As demonstrated in my progressive career, I have continually excelled in managing human resources, with accountability for interviewing and hiring, staff direction, workflow planning and coordination, performance evaluations, professional development, and employee counseling and relations.  I have strategically developed job descriptions to meet changing staffing and project needs, with a strong focus on optimizing individual and group contributions to operational success.  In a supervisory capacity, I have adapted and applied my leadership talents to manage human resources.

 

As the Operational Supervisor at FAA, Kenai Automated Flight Service Station, I effectively applied advanced communication skills toward diplomatically troubleshooting and resolving staff and management conflict issues.  In addition, I efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources and achieve operational goals and timelines.  I maintained knowledgeable of employee capabilities and limitations in order to assess their current workload and determine the feasibility of delegating project assignments. 

 

I am skilled in managing human resources supporting enterprise-wide operations.  Through effective planning, allocation and administration of human capital, I have been able to boost multiple areas of operational performance and quality.  Also, I have completed numerous professional training courses on teamwork and leadership.

 

Yyyyyy x. yyyyyy                                            Michael Tepp

Social Security Number:               XXX-XX-XXXX

Position:                                            Air Traffic Manager, FV-2152-K    

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

FACTOR C:  Managerial Selection Factor #3 "Building Relationships" (description follows): Successful managers skillfully communicate and work with others. They communicate openly and honestly. They foster open communication and exchange of ideas and knowledge. They establish networks inside and outside their organization to foster agency objectives. They collaborate with others to achieve results; and, they handle emotionally charged or controversial issues responsibly. They lead with consistency, dignity, compassion and integrity.

 

 

A key part of my jobs has been to continually apply my dynamic communication skills in building and establishing key relationships.  I forge and establish extensive relationships and collaborate with others in order to achieve results.

Serving as an Air Traffic Control Specialist at the Federal Aviation Administration, Washington Headquarters, I coordinate all pertinent air traffic security related matters within the National Air Space and NORAD/NORTHCOM area of operations.  I apply my communication and interpersonal relation talents toward briefing leadership of the United States and Canada, as well as Regional and Military Command Centers worldwide on missile, space, maritime, land, and air events that threaten the National Security of the United States.  Demonstrating solid presentation skills, I attend daily intelligence briefings and communicate with military and governmental agencies in the gathering of aviation intelligence affecting National Air Space.  In addition, I collaborate directly with TSA and the Secret Service in managing Presidential and VIP movement.

 

As a Quality Assurance Specialist for FAA, Alaska Regional Office, I presented concise oral briefings to my manager and delivered technical and procedural presentations to both regional and Washington personnel.  I proactively participated in meetings with the Division Manager, providing guidance and information on quality assurance policies, regulations and changes to procedures.

 

In addition, I contributed dynamic communication abilities in liaising between employees and managers in resolving workflow difficulties and grievances, as the Supervisor Air Traffic Control Specialist at FAA, Kenai Automated Flight Service Station.  Exhibiting solid interpersonal relation qualities, I mentored, developed and counseled subordinate employees regarding career ambitions, techniques to resolve inter-office disputes, workload and career advancement opportunities involving additional responsibilities and challenging work assignments.

 

Further illustrating my capabilities in building relationships and communicating effectively in a team environment, I have received numerous awards and commendations including Federal Employee of the Year Team Award, Group Superior Accomplishment Award and several Superior Contribution Increase Appraisals.

 

 

Yyyyyy x. yyyyyy                                            Michael Tepp

Social Security Number:               XXX-XX-XXXX

Position:                                            Air Traffic Manager, FV-2152-K    

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

FACTOR D:  Managerial Selection Factor #4 "Leading Change" (description follows): Successful managers build a shared vision with others across their organization. They plan for changing trends that can affect operations. They change viewpoints, behavior and work methods in response to new information. They recover quickly from setbacks; and, they help others build realistic expectations toward organizational change. They demonstrate a positive attitude toward achieving results.

 

 

As a dynamic, hands-on leader, I have continually embraced change as an opportunity to improve daily operations.  I consistently maintain up-to-date on current trends and develop strategies to improve work methods.  During and after setbacks, I constantly keep a positive attitude to motivate team members toward achieving results.

 

Chosen to serve as a member of the Air Traffic Emergency Management Team at the FAA Alaska Regional Office, Air Traffic Division, I dealt directly with the aftermath of the September 11, 2001 terrorist attack on the United States.  Demonstrating exceptional leadership qualities, I initiated strategies to restart the air traffic flow and supported directly affected team members.  I also played an instrumental role in promptly ensuring security in the airborne fleet and at ground facilities.  In spite of rampant confusion inherent in restarting the large, complex system, my ability to make key decisions and recommendations in a high-pressure environment while maintaining a positive attitude, played a vital role to the civil aviation system.

 

While working as the Supervisor Air Traffic Control Specialist, I conducted comprehensive review and analysis of daily operations in order to build a shared vision.  Representing the facility in meetings with regional and headquarter officials, I proposed rulemaking changes in an amenable manner to gain support.  Also, as a Quality Assurance Specialist, I liaised directly with Hubbed and Satellite facilities to report on current and new policy changes and procedures.  I regularly advised supervisory personnel of updates on equipment change and enhancements to optimize overall facility knowledge and performance.  I provided results-driven leadership instrumental to maintaining productivity levels during times of change, with strong focus on improving productivity, efficiency and quality of services.

 

I have continually completed numerous professional development courses in the areas of change management and emergency response, including: Effective Discipline in a Changing Workplace, Managing Change Course, Emergency Readiness and Incident Command System training.

 

 

Yyyyyy x. yyyyyy                                            Michael Tepp

Social Security Number:               XXX-XX-XXXX

Position:                                            Air Traffic Manager, FV-2152-K    

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

FACTOR E:  Selection Factor #5 Technical Factor - Knowledge of Facility Operations: This position requires extensive knowledge of the operations of an Air Traffic Facility environment. Describe your experience and knowledge.

 

I offer approximately 20 years of progressive experience working for the Federal Aviation Administration as an Air Traffic Control Specialist.  I acquired extensive knowledge and experience in all aspects of operations of an Air Traffic Facility environment. 

 

In my current position as Air Traffic Control Specialist and Air Traffic Security Coordinator, System Operations Security, I am relied upon as the resident expert on airt traffic operations and procedures.  I contribute my extensive Air Traffic Facility Operations knowledge and expertise in coordinating all pertinent air traffic security related matters within the National Air Space and NORAD/NORTHCOM area of operations.

 

As Air Traffic Control Specialist and Quality Assurance Specialist at FAA Alaska Regional Office, Air Traffic Division, I served as the lead evaluator on several regional full facility evaluations, utilizing my comprehensive knowledge of current Air Traffic Facility Operations policies and procedures. 

 

In addition, I served as Supervisor Air Traffic Control Specialist at FAA Kenai Automated Flight Service Station, directly overseeing all aspects of daily Air Traffic Facility Operations.  I maintained full accountability for supervising and managing 5 satellite facilities of the Kenai AFSS.

 

To complement my extensive experience, I have completed extensive training on Air Traffic Facility Operations, including ATC Operational Supervisor Workshop and Air Traffic Facility Training Administration.