yyyyyy x. yyyyyy

1511 ashland dr. xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx abc@xyz.com

driven technology professional seeking a challenging entry-level position as it director, where expertise in computer technology, network administration, and strong leadership skills will prove instrumental to company success.

career profile

• a results-oriented it professional with over eleven years experience in systems administration, technology troubleshooting and client services.
• in-depth expertise in maintaining information technology systems, including both the building and administering computers, servers, workstations and fiber networks.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• proven ability to lead and motivate team members to ensure company success and customer satisfaction.
• track record for diagnosing complex problems and consistently delivering effective solutions.
• dynamic communication, negotiation, presentation and relationship management skills.
• skillful at performing independently or within a team to exceed all operational goals and objectives.
• demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.
• background in web design, programming languages, hardware, software and networking.

professional experience

job title optimum computer solutions                                                                           2006-present

• recruited to revamp company servers from problematic system degradation to stable systems able to handle high volume business.
• successfully transformed network room into new datacenter and solely handled the transition of all customers to the new facility.
• actively assisted customers in the adjustment process from old to new networking systems.
• consistently ensured delivery of quality customer service vital to sustaining and growing client accounts.
• serve as sole company administrator for large network and systems; restore customer faith in company products and services.
• effectively save company $100k monthly in potential revenue losses and generated additional revenue of $10k per month.
• act as project manager for new infrastructures, building all hardware, supervising networking set up and serve room construction.
• consistently provide additional customer support regarding website design, programming and email systems.

communications contractor department of defense                                                                  2005

job title optimum computer solutions                                                                                       2005

self employed web-host the worldzone group                                                                 1997-2005