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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
Management
Results-driven General Manager with 25+ years experience eager to contribute expertise in Business Development, Operations Management, Fiscal Administration, and Human Resources toward collaborating with a progressive organization in optimizing bottom-line performance.
Key areas of Expertise ♦
Food & Beverage Services
Personnel Management
Leadership and Training
Customer Service
Business Operations
Cost/Financial Control
Quality Control
Strategic Marketing
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Professional Profile
Escalate business development through innovative initiatives, strategic sales and marketing techniques, and exceptional customer service which increase productivity and revenue growth
Self motivated Leader with expertise in business operations, food and beverage services, and personnel management; maintain schedules, positively motivate staff, and encourage team development
Organized and detail-oriented ensuring cost and quality control; monitor profits/loss and provide solutions
Communicate information easily and concisely; served as Training Manager; proficient in MS Office
Actively involved in the community; President of Springfield High School Band Booster and Vice President of their P.R.I.D.E. group; Chairman/Coordinator of Coopertown Middle School Golf event
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Employment History
General Manager 10/2003 C 07/2010
O Charley s Incorporated ▪ Springfield, TN
Boosted business development through exceptional management and personnel leadership skills; supervised and scheduled 100 team members for a $2.5M restaurant
Increased customer satisfaction scores; successfully trained all staff focusing on prompt service and food quality
Key player who controlled food costs and delivered profit on declining sales
effectively monitored areas of loss and provided solutions
instructed cooks to consistently prepare food as directed in recipes
General Manager 07/1998 C 10/2003
Rio Bravo Fresh Mex ▪ Nashville, TN
Essential leader who provided financial control, quality control, and excellent customer service
Demonstrated superior personnel management qualities; supervised and trained staff
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Previous Employment
General Manager, Cracker Barrel Old Country Store ▪ Franklin, KY 02/1994 C 06/1998
General Manager, Western Sizzlin ▪ Nashville, TN 02/1989 C 02/1994
General Manager, Southern Hospitality Corporation, Wendy s ▪ Nashville, TN 07/1986 C 02/1989
General Manager, Lord Munchies Pizza ▪ Clarksville, TN 08/1983 C 07/1986
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Education and Professional Development
Bachelor of Science in Business Management, University of Phoenix ▪ Nashville, TN 2006
Computer Science/Math Courses, Austin Peay State University ▪ Clarksville, TN DATE C DATE
Serve Safe Certified DATE
Alcohol Beverage Commission Certified DATE
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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [General Manager] within your organization. I bring 25+ years of valuable experience which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in business operations, strategic sales and marketing, food and beverage services, customer service, personnel management, and team training are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Nick Harrington
Enclosure
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