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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

(xxx-xxx-xxxx

 

career objective                              

results-driven sales and customer service specialist eager to contribute superior leadership, customer service, and strategic planning skills toward supporting the employer in optimizing financial and operational performance

profile                                                

ø  offer 8 years of progressive customer service, sales, and operational management experience, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  solid record of training and leading top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  perform intensive business development functions to expand client base, and maintain communications with existing and previous customers to generate new revenues and secure contract extensions

ø  prepare and deliver winning sales presentations, conduct demonstrations, offer knowledgeable customer assistance, and provide recommendations on additional products and services

ø  create and maintain eye-catching visual displays that effectively showcase products and increase cross-selling opportunities

ø  proactively monitor inventory to ensure appropriate stock levels and prevent shrinkage; prepare orders and oversee incoming shipments for quality control

ø  dynamic communication, presentation, negotiation, and relationship management skills

 

~ key achievements ~

ø  entrusted with managerial duties including store opening/closing and banking procedures as a sales consultant with at&t; consistently surpassed sales goals and met shrink targets

ø  successfully directed all aspects of auto towing business and supervised multi-state operations; negotiated and administered contracts, coordinated logistics, and provided exceptional, efficient customer service

ø  in recognition of superior performance with t-mobile, granted numerous awards and regularly ranked as #1 in sales; gained valuable operational management experience

professional experience                

at&t wireless, staten island, ny                                                                                               2007 c 2008

retail sales consultant

 

roche brothers towing, perth amboy, nj                                                                                  2007 c 2008

owner / operator

 

t-mobile, union, nj                                                                                                                   2001 c 2007

senior retail sales representative

 

alternate legal assistance, matawan, nj                                                                                    1999 c 2001

office supervisor

 

sears, new brunswick, nj                                                                                                         2000 c 2001

security

education                                           

middlesex county college, piscataway, nj                                                   anticipated graduation insert year

studies towards practical nursing degree

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