yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused business leader specializing in driving operations growth, training top-performing teams, developing innovative corporate-wide programs, and cultivating a strong brand image with superior quality eager to offer proven experience toward maximizing an employer s success.

 

profile of qualifications

 

         integral leader who conceptualizes, develops, coordinates, and manages solutions-driven training programs for high-volume, multi-level teams within on- and off-site company locations to support the achievement of key goals.

         out-of-the-box thinker who excels at analyzing competitive markets, identifying lucrative staff development opportunities, defining strategies for capturing new customers, and attaining solid leveraging in diverse industries.

         ambitious self-starter who recruits, trains, and manages dynamic team members within fast-paced environments.

         active community member who participates in multiple charitable organizations and start-up non-profit efforts, including camp bow wow, bow wow buddies foundation, project ruffway, and canines against cancer runs.

 

professional synopsis

 

training manager camp bow wow / home buddies franchises

 

         applied dynamic leadership talents toward directing high-volume training at corporate headquarters, including developing solutions-driven instructional materials to maximize brand awareness within competitive markets.

         conceptualized, coordinated, and delivered management-level training programs in boulder, co and scottsdale, az locations, along with developing and leading state-of-the-art, comprehensive management and marketing webinars.

         led on-site training programs for new camp openings throughout the southwest to ensure seamless operations.

         played a vital role in supporting camp resale processes by developing on-site operational and financial initiatives which were instrumental in allowing business units to be successfully resold.

 

general manager

 

         strategically steered the turnaround of a struggling camp to achieve substantial financial success, including proactively boosting profits from 2^nd to last in the area of sales to attain status as one of the top 5 sales leaders.

         built and sustained positive public relations and industry dominance by maintaining excellence of services, along with creating, developing, and distributing innovative marketing programs designed to optimize key revenue.

         drove bottom-line results and business growth by recruiting, training, and managing a top-performing team, including planning and prioritizing staff workflow to maximize use of resources and meet and / or exceed goals.

 

executive assistant (2005 c 2006) • office services assistant (2004 c 2005) • receptionist (2003 c 2004)

 

         interfaced with a director of field communications to coordinate training meetings held at the corporate office.

         led strategic decision-making for logistics planning of executive-level training sessions, including overseeing all meeting space reservations, meals selection, audio visual operations, and special activities planning during events.

         built positive public relations by coordinating special events for charities, i.e. jdrf, ronald mcdonald house.

         coordinated and ran annual multicultural forums, and assisted with diverse special projects and events as necessary.

         created a monthly corporate headquarters calendar to inform employees of office events, processed quarterly service awards and anniversary cards, handled w-9 requests, and oversaw petty cash boxes and supplemental sales.

 

administrative assistant / receptionist

 

         handled all travel arrangements and typed job descriptions, office policies, and paperwork for a division manager.

         aided sales manager in coordinating customer / prospect databases, preparing mailings, and organizing inventories.

 

licensed client care specialist

 

         directed large-scale administrative and support functions within a fast-paced real estate office, including conducting targeted research, creating marketing flyers and listings, managing client databases, and coordinating appointments.

 

additional administrative support roles held prior to 2000