yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient manager eager to contribute operational expertise as well as strong employee development skills and leadership talents toward actively supporting an organization in maximizing performance.

 

profile

 

  quality-driven, strategic leader noted for championing significant process and performance improvements.

  in depth experience in client-focused industries focused on delivering world class customer service and a commitment to operational excellence.

• strong background managing establishments ranging in $2.5m to $3.5m in volume.    

  valuable executive contributions include operations standardization and employee retention.

• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

  recognized as an innovative, forward thinking professional, with strong analytical and troubleshooting skills.

  technically proficient in power point, microsoft , excel, out look, e.d.c., and adobe.

 

professional experience

general manager whataburger                                                                                                                2005-present

• sharp business acumen and experienced in managing broad scope of operations, from inventory control, supply purchasing and sales plan development to reviewing payroll records, auditing cash handling procedures and posting invoices.

• successfully steer community awareness campaigns to consistently generate high volume growth and revenue.
• effectively recruit, hire and directed staff and actively collaborated in human resource operation functions such as performing employee skill assessments, evaluating performance and providing guidance/mentoring
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• cost-effectively manage purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.
• track record of meeting and exceeding plan for food cost, labor, facility maintenance, ops supplies, utilities, and contracts.
• actively develop weekly action plans identifying potential opportunities and reviewing key performance indicators with management team.

 

assistant manager burger king                                                                                                                    2004-2005

• hand-selected to assume the responsibilities in the absence of manager, maintaining sales and customer satisfaction levels.
• consistently increased sales by reorganizing and running successful shifts, while maintaining 95% on shops.

 

central checkout manager h-e-b                                                                                                                  1999-2004

• actively provided quality customer service through the application of friendly behavior, dynamic sales presentations and meeting customer s needs.
• utilized extensive knowledge of all department operations, including floral, pharmacy and business center.
• successfully increased employee productivity through the implementation of exciting challenges.
• responsible for handling customer recovery loss prevention, shrink control and central checkout audits.

 

professional education

 

essentials of leadership development dimensions international skill certifications

setting performance expectations development dimensions international skill certifications

working through conflict development dimensions international skill certifications

the art of meetings development dimensions international skill certifications

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in operational efficiency, employee development and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, leadership, troubleshooting, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy