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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.
profile
- talented professional offering solid and progressive experience in business management, employee developing, sales operations, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- consistently earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- dynamic communication, presentation, problem solving, and relationship management skills.
professional experience
assistant manager enterprise rent-a-car 2008-present
- sharp business acumen and experience in managing broad scope of operations for two rental offices, from fleet growth and income per car growth to employee development and inside/ outside sales.
- drive overall fleet growth by 50% and income per car by 10% in the fiscal year 2010.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; led district in customer service ratings.
- serving as primary trainer, produced high-quality sales personnel consistently finishing in the top third of the promotional matrix.
leader business solutions international 2007-2008
- successfully steered sales operations to generate high volume growth and revenue; recognized as #1 of a 50-member sales force nationwide on two campaigns.
- effectively hired, trained and directed sales staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
professional education
degree in sports management endicott
college
2008
motivational
workshops
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