Versatile, resourceful and technically savvy Management Executive eager to contribute excellent operations leadership, quality control, and personnel management talents toward supporting a dynamic company in optimizing bottom-line performance.

 

 

Significant experience in driving operations, facilities management, maintenance, warehouse and inventory management, and customer relations. Apply keen leadership and team-building capabilities to recruit, hire, train, coach, motivate, direct, and manage highly-productive personnel.  Proactively plan, coordinate and expedite broad-based projects to accomplish company s financial, strategic and operational goals. Solid blend of communication, interpersonal, scheduling, troubleshooting, and problem solving abilities. Harness enthusiasm and energy to inspire teams, elevate morale, and empower personnel to attain business goals.

 

Notable Accomplishments:

 

         Proactively analyzed and reduced installation backlog at Premier Bathrooms from an average of 2 months to lead time of less than 10 days.

         Slashed installation costs by as much as 50% within four months for Premier Bathrooms.

         Championed development and implementation of quality system surveys, onsite audits and performance reports including comprehensive ISO 9000 process documentation.

         Promoted from Lead Technician to Manager of 70 employees in 24/7 circuit board production plant as a result of exceptional performance, dedication and management acumen.

         Fortified equipment reliability by initiating employee training and certification programs at Photocircuits and achieving cohesive relationships with product manufacturers, purchasing agents and design engineers.

         Cost-effectively orchestrated $5M capital improvement remodeling projects in two facilities.

         Successfully expanded customer base in auto accessory business to 45+ commercial accounts through aggressive marketing strategies and unparalleled client service.

 

 

Premium Bathrooms LLC, Lemoyne, PA, 2008 to 2009

Vice President of Operations / Consultant   

         Developed, launched and operated company specializing in sales and installation of walk-in bathtubs.

         Spearheaded full spectrum of start-up requirements such as licensing, state registration, contract negotiations, sales, marketing, customer relations, project management, and inventory control.

         Recruited, hired, trained and managed administrative, sales, and field personnel.

 

Premier Bathrooms, Ronkonkoma, NY, 2006 to 2008

Vice President of Operations / Senior Regional Installation Manager, Northeast Region   

         Steered daily business operations for global leader in manufacturing, sales and installation of walk-in bathtubs.

         Streamlined and expedited installation process by creating easy-to-follow instructional documents and devising training program.

 

Continued

 

 

Professional Experience continued

 

         In concurrent role as warehouse manager, initiated new shipping procedure to considerably reduce damage by trucking companies and expedite claims.  

         Effectively and efficiently responded to and resolved customer complaints to ensure satisfaction and preserve strong company reputation; reduced customer issues by 40% from previous VP of Operations.

         Hired and trained independent contractors as installers, and managed company employees in Northeast region.

         Reviewed sales contracts, scheduled installations, managed inventory and diligently submitted weekly and monthly reports to corporate office.

 

Quality Refacing Services, Bohemia, NY, 2004 to 2006    

Installation Manager

         Directed full-scope business operations for national cabinet refacing company generating $22M in net sales.

         Applied dynamic multi-tasking expertise toward purchasing materials, overseeing staffing and hiring, administering payroll, evaluating employee performance, processing independent installer compensation, and scheduling projects.

         Located permanent office and warehouse facility and established New York Area Service Center.

 

B & R Performance of Nassau, Mineola, NY, 2003 to 2004  

Owner / Managing Partner

         Provided custom auto accessories for high performance sports cars with full accountability for daily operations, new business development, marketing, sales, compliance, and staffing.

 

Photocircuits Corporation, Glen Cove, NY & Atlanta, GA, 1988 to 2002

Maintenance & Facilities Manager

         Leveraged considerable technical, organizational and prioritization skills to drive maintenance activities for printed circuit board manufacturer having equipment inventory of more than $50M.

         Administered large-scale equipment and facility maintenance programs for 24/7 operations.

         Demonstrated exceptional leadership talents in training, motivating, mentoring, evaluating and directing highly productive team of 70 engineers, technicians, and supervisors.

         Adhered to strict safety rules and regulations as coordinator of Emergency Response HazMat Team and OSHA liaison.

         Navigated series of process improvements which reduced equipment downtime by 40%.

         Assembled training manuals for all equipment and directed new equipment installations.

 

Additional Experience:

 

Owner / Managing Partner, Looking Glass Custom Windows and Remodeling, Nesconset, NY

Lead Splicer, Con Edison, New York, NY

 

 

Home Improvement:  New York City, Nassau County, Suffolk County, Westchester County, City Of Yonkers, Town of Southampton, City of Long Beach, Shelter Island, Town of  Easthampton, County of Rockland, State of Connecticut, Commonwealth of Massachusetts,  State of Rhode Island and the Town of Tonawanda.

 

Sales licenses: New York City, Nassau & Suffolk Counties, State of Connecticut

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a results-focused, solutions-oriented Management Executive to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

I bring to you a substantial background in operations management, exemplary expertise in production environments and home remodeling, and an excellent blend of talents in employee leadership, contract negotiations, marketing, and capturing revenue and profit targets. To complement these qualifications, I offer first-rate scheduling, forecasting, budgeting, project management, and prioritization skills which are vital to driving sales growth.

 

As a member of your leadership team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

  

Professional regards,

 

 

 

Yyyyyy x. yyyyyy