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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com                                                                                                                                                       

career objective                              

detail-oriented billing, payroll, and customer service specialist exploring opportunity to contribute expertise toward actively supporting operations of a progressive organization seeking a driven and productive team member

profile                                                

ø  offer strong data management and verification experience, with expertise in managing accounts payable/receivable and transactional records

ø  provide outstanding client support and assistance, efficiently research and resolve potential issues, and accurately maintain customer information

ø  compile and analyze complex data to produce detailed reports instrumental to assessing performance, identifying and tracking errors, and developing improvement strategies

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

ms office ~ lotus ~ adp payroll systems ~ solomon accounting systems ~ sbt 2.0 accounting systems

professional experience                

export auditing representative, cma cgm (america) inc., norfolk, va                                     5/06 c present

  • accurately conduct audit procedures to pinpoint and rectify the root causes of all discrepancies in booking and billing records for this worldwide leading container shipping group
  • update and follow up with affected parties regarding incorrect invoiced charges; issue and transmit freight corrections to global destination agents
  • maintain detailed records of results to track trends, analyze errors, and develop procedural improvements and solutions

 

representative, itt technical institute, norfolk, va                                                                                8/01 c 12/05

  • independently coordinated and executed all aspects of student recruiting operations including scheduling and conducting a very heavy volume of interviews and campus tours to consistently achieve high enrollment goals
  • organized and led participation in offsite job fairs, recruiting promotions, and special events to generate increased interest and market share; served as active member of campus retention program and military committee
  • guided prospective students through the application process, provided knowledgeable assistance regarding enrollment issues, and maintained open lines of communications up to and following graduation
  • performed administrative functions including managing confidential and non-confidential student data, application of new technology to presentations, information dissemination, and preparing itt communications and correspondence

 

admissions representative / recruiter, lincoln technical institute, union, nj                                         4/00 c 6/01

  • successfully steered recruiting, interviewing, and selection of students through application of strong organizational, presentation, and listening skills
  • screened applicants to evaluate knowledge, determination, and thought processes; entrusted to make enrollment determinations
  • worked closely with students on course and program selection, class scheduling, school adjustment, truancy, study habits, and career planning; provided counseling regarding personal issues

 

payroll / accounts payable representative, sera-tec biologicals, inc., new brunswick, nj                     7/99 c 4/00

  • proficiently processed, distributed, and tracked payroll for more than 1,500 employees in 78 nationwide locations; responsible for accuracy of all statements of earnings and deductions, as well as accounts payable
  • assisted personnel with new hire procedures, benefits questions, time adjustments, issue research and resolution, and cobra addition/removal

 

customer service representative / accounts payable, first choice personnel, springfield, nj              1/99 c 7/99

customer service / payroll specialist, paychex, inc., piscataway, nj                                                    5/98 c 7/98

manager / assistant manager, suwannee swifty stores, tallahassee, fl                                                8/96 c 4/97

substitute teacher, franklin county school systems, apalachicola, fl                                                  11/95 c 6/96

 

~ military background ~

torpedoman s mate second class technician, united states navy                                                       8/86 c 9/95  

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