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Yyyyyy x. yyyyyy
3600 Magnolia Circle abc@xyz.com
Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx
~ Objective ~
Global business leader eager to contribute superior problem-solving, process improvement, and project management skills toward actively supporting a progressive organization in optimizing financial and operational performance
~ Executive Profile ~
Ø Offer numerous years of experience in driving all aspects of business operations, including employee management, client relations, business development, financial administration, and project planning and execution
Ø Facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
Ø Assess client-specific needs, develop customized business solutions, define project scope, deliver accurate budget estimates and project schedules, and oversee execution
Ø Apply depth of knowledge in the heating, air-conditioning, temperature controls, and life safety arenas towards conserving energy and reducing environmental impact
Ø Build, train, and lead top-performing support teams; strategically plan and coordinate human resources and workflow for optimal coverage while containing labor costs
Ø Dynamic communication, presentation, negotiation, and relationship management skills
~ Key Achievements ~
Increased Tyco / SimplexGrinnell client retention by 18% and loyalty ratings by 45% with the implementation of aggressive customer satisfaction initiative
Worked closely with more than 60 technical, sales, and administrative support team members to increase profitability by 15% and reduce voluntary staff turnover to less than 5% at Tyco / SimplexGrinnell
As District Operations Manager with Siemens Building Technologies, expertly oversaw multi-state Operations Team responsible for generating $60M in annual revenues and increased profitability by $700K in first year alone; additionally led Des Moines office through critical transitional period
Successfully developed and implemented technical and staff training programs, addressing security, safety, energy and water conservation, hazardous materials, and indoor air quality, for Emcor Facility Services
In recognition of outstanding performance, steadily progressed within The Trane Company to attain position entrusted with business deployment of performance-based contracting and owner direct solutions to four regional offices and more than 25 global locations; produced $70M in new annual revenues
Developed and directed the execution of multi-million-dollar projects for Trane Company clients, including energy conservation and infrastructure improvement for the Yongsan Army Base and Osan AF Base in Korea and the Misawa AF Joint Defence Base in Japan, US Government MEER contract acquisition, energy Conservation & environmental systems upgrade for Xxxxxx Lutheran University, and Building Automation and Life Safety Systems upgrade at Grady Memorial Hospital in Atlanta, GA
Managed large-scale internal projects at Trane, including $3.2M upgrade of campus systems at La Crosse, WI facilities, as well as $14M construction of new Products Group Plant and upgrade of energy conservation and environmental systems in Tyler, XXXXXX
~ Career Path ~
Tyco / SimplexGrinnell, Richardson, XXXXXX Insert year C Present
Total Service Manager
Siemens Building Technologies, Minneapolis, MN 2004 C 2007
District
Operations Manager
Emcor Facility Services, Costa Mesa, CA 2003
Director of Technical Services
The Trane Company, St. Paul, MN 1995 C 2003
Director, Contract Solutions Fulfillment (2000 C 2003)
National Project Manager (1995 C 1999)
~ Prior Background Information Available ~
~ Education ~
Purdue University, Hammond, IN 1989 C 1993
Studies in Business Management
Yyyyyy x. yyyyyy
3600 Magnolia Circle abc@xyz.com
Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a Insert Job Title capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include extensive experience evaluating business operations to develop highly effective improvement strategies that include staff development, contract management, process improvements, and technological implementations. I excel at turning around underperforming business units to achieve outstanding levels of customer and employee satisfaction and retention while increasing corporate profitability and generating new revenues. My strong communication and relationship management skills have consistently proven instrumental in my ability to manage cross-functional teams that consistently complete major projects on time and within established budgets.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Jon Patt Patterson
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