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xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

scott d. kessman

yyyyyy x. yyyyyy

 
yyyyyy x. yyyyyy

performance-driven senior systems engineering manager eager to contribute technical expertise as well as talent for defining, developing and implementing technology-driven solutions and steering projects to meet critical business needs toward actively supporting the employer in maximizing results.

profile

ø  offer over 15 years it experience in planning, directing and implementing critical projects focused on innovative technology-driven solutions, technical operations and network deployment.

ø  expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  cost-effectively administer budgets and assets.

ø  dynamic skills in network/security auditing, multi-facilities planning and provisioning and vendor relations.

ø  proficiently steer projects from concept through delivery.

ø  proven success reengineering applications for high availability, implementing standard procedures for network administration and incident management, and effectively managing costs.

ø  comprehensive background in successfully managing rapid deployments including 30+ servers in 2 weeks.

ø  extensive experience in implementing sharepoint servers and designing infopath forms.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

areas of expertise


• team leadership                                       • project management                           • budget/expense control

• network design/deployment                     • information architecture                       • infrastructure procurement
• dr/contingency planning                          • network/security auditing                    • conflict management


recent career achievements

ø  awarded ediets employee of the year in 2006 for exceptional performance.

ø  proactively redesigned qa and staging environments to optimize production operation.

ø  innovatively created a web-enabled network map of new data center and equipment, providing quality assurance testing for customer support; ensured 45 users were properly trained on functionality.

ø  improved stability, growth and emergency management by identifying, developing and implementing the switch from standard telephone system to a voip system.

professional experience

ediets.com, fort lauderdale, fl                                                                                          2006-present

sr. systems administrator/manager of information technology (2007-present)

  promoted to contribute dynamic leadership skills in overseeing all aspects of 24x7x365 operations management for all network and telecommunications resources, as well as project managing major releases to website.

  build and establish key relationships and liaise effectively with senior management, staff, vendors and business partners.

  cost-effectively allocate, administer and manage the budget.

  steer the structuring and implementation of results-driven server capacity planning, purchasing, backups and administration policies and procedures, substantially improving performance.

  strategically develop and execute corporate-wide hardware and software audit standards instrumental to boosting productivity and efficiency.

  ensure security and smooth flow of operations by designing new disaster recovery plan for the support center and centralizing virus, spyware, adware, malware and patch management.

 

 

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scott d. kessman                                                                                                                                     page 2 of 2

 

 

ediets.com, fort lauderdale, fl                                                                                          2006-present

-continued-

director of information technology operations c support center (2006-2007)

  significantly increased customer satisfaction rating by enhancing flow of communications to/from the call center including emails, chats and phone solution.

manager of information technology operations c support center (2006)

  optimized facility performance at a peak capacity of 200+ nodes by effectively supervising a major infrastructure upgrade.

  actively supported team members in designing and developing detailed specifications for new lan and wan designs, demonstrating sharp analytical and problem solving skills in achieving goals and timelines.

senior administrator (2006)

  applied strong attention to detail and multitasking abilities in driving the administration, installation and maintenance of the network and telecommunications systems; identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results

  proficiently manage server capacity planning, purchasing, backups and administration, with strong focus on maximizing performance, productivity and efficiency.

 

tiger information systems, new york, ny                                                                            1998-2006

director of information technology

  streamlined productivity of environments and systems across all facilities in new york and new jersey through effective management of corporate technology support.

  strategically hired, trained and led dynamic 5-member it team; conducted periodic evaluations and provided proactive guidance to maximize both individual and group performance.

  built and launched 3 new branch offices quickly and efficiently; contributed advanced communication and organizational skills in negotiating favorable vendor contracts and meeting aggressive schedules to successfully complete all projects in support of unanticipated business demands.

  decreased operating expenses 10% by proactively standardizing hardware and software utilization.

  reduced client testing and training program lead times 80% and drastically lowered total cost of ownership by implementing ghost imaging and new purchasing procedures.

  successfully designed a comprehensive business continuity plan, instrumental to signing a multi-million dollar account.

 

prior experience

 

milro electronic and data services, freeport, ny                                                                  1994-1998

president - general manager, electronic division

 

scs insurance agency, inc., great neck, ny                                                                        1992-1994

senior customer service representative

microsoft certifications

microsoft certified systems engineer, mcse

microsoft certified systems administrator, mcsa

microsoft certified professional, mcp

technical skills

  operating systems: windows 9x/nt/2000 professional and advanced server/2003 server/ desktops. installation, configuration, administration and patch management. ubuntu, red hat, fedora.

  networking: lan, wan, pop, smtp, dhcp, tcp/ip, wins, dns, vpn, ftp, wireless.

  hardware: radware load balancers, dell and white box. custom server and desktop system assembly. network cabling.

software: exchange 2000/2003 server, iis administration, active directory administration and design, ghost imaging, acronis true image for bare metal restores  veritas backup exec., ultrabak backup, microsoft office suites 9x/2000/xp/2003/2007 including installation and configuration, five9, kaseya suite.

 

 

 


date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated, i offer over 15 years of experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  i excel in driving projects from concept and development through timely, cost-effective delivery, developing and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  i also possess strong communication skills vital to determining and responding to company needs and forging proactive vendor relationships.  i have a comprehensive background in successfully managing rapid deployments including 30+ servers in 2 weeks.  among my recent accomplishments, i was awarded ediets employee of the year in 2006 for exceptional performance. 

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

scott d. kessman

 

 

 

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