Dependable and dynamic professional eager to contribute excellent administrative, customer relations, and organizational expertise toward supporting the employer in optimizing performance and productivity.

 

 

         Extremely versatile; keen ability to quickly master new roles, responsibilities, tasks, technologies, software, and environments.  

         Industrious self-starter; set goals and develop action plans for rapid attainment.

         Exceptional blend of planning, scheduling, forecasting, tracking and documentation skills.

         Highly respected for attention to detail and deadlines, technical/computer skills, integrity, prudence, sound judgment, and a team player work approach.   

         Financially savvy and methodical problem solver able to create and execute innovative solutions to meet defined business goals and needs. 

 

B.A. Degree in Business Administration C Minor in Computer Information Systems

Jarvis Christian College Hawkins, TX, 2006

 

Training Courses / Professional Development:

Customer Service; Communication; Time Management; Business Writing, 2007

 

 

TransWestern, Aurora, CO, 2007 to Present

Administrative Associate

         Proficiently perform broad-scope administrative functions inclusive of scheduling meetings, answering customer inquiries, screening and routing incoming calls, and processing invoices and statements.

         Exercise strong communication and interpersonal skills as liaison to existing and prospective tenants, guests, and vendors.

         Demonstrate exemplary technical acumen in using Microsoft Word and Excel applications, CTI accounting software, Angus Anywhere work order system, and multi-line telephone switchboard.

         Support bookkeeping activities by participating in accounts receivable tasks, pursuing/collecting late payments, and performing extensive follow-up.

Great West Life Insurance, Greenwood Village, CO, 2001 to 2002

Production Assistant

• Leveraged sharp attention to accuracy in scrutinizing, verifying and entering insurance-related data.
• Relied upon to maintain confidential files and correspondence.
• Demonstrated a collaborative work ethic in assisting peers to meet deadlines, and in driving unified efforts to optimize day-to-day office productivity.

AT&T Broadband, Denver, CO, 2000 to 2001

Customer Service Representative

         Delivered unparalleled customer service to ensure satisfaction and loyalty.

         Combined significant prioritization and troubleshooting skills toward successfully handling 90+ calls per day related to television service, billing inquiries, and sales.