career objective                              

performance-driven it professional eager to contribute dynamic leadership, project management, and client relation skills as well as technical proficiencies toward supporting operations of a progressive organization

profile                                                

ø  offer numerous years of information technology experience, with expertise in project planning and implementation, systems development, issue resolution, and client relations

ø  successfully identify and address client-specific needs; define requirements, negotiate project scope, determine schedule and budget guidelines, create and execute project work plans,  implement internal controls, provide user training, and deliver solutions on time and within budget

ø  facilitate communication with clients; provide design summaries, project plans, and progress reports throughout entire process to ensure alignment with business and technical objectives

ø  solid record of building and leading top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  depth of knowledge in applying best practice solutions and processes, strong experience ensuring compliance with governmental guidelines and hipaa standards

ø  extensive experience working with varied servers, including sharepoint, project, backoffice, nt, unix, wins, dns, dhcp, iis 4.0, and netfinity

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

education & credentials                

project management professional (2008) ~ project management orange belt (2005) ~ contracting 101 (2003) ~

ccsi (2003) ~ fcse (2002) ~ ccnp (2001) ~ mcse (1999) ~ cisco ccnp / ccsi certification ~

microsoft mcse (nt / 2k / 2003) / mct certification ~ comptia  a+ / net+ /  inet+ / security+ certification ~

ciw mciwa certification ~ fcp fcse / fct certification ~ symbol certification ~ 

hipaa academy chp / chsp  certification ~ ceh certification ~ project server administrator certification

professional experience                

sr. program manager, project management office, pearson, san antonio, tx                           2005 c present  

• effectively direct information technology projects from inception through delivery; serve as primary contact for external clients, all levels of inter-departmental staff, and subcontracted specialists
• work closely with customers to assess business and technical needs, collect and document requirements, and prepare detailed project schedules and budgets
• lead cross-functional project teams in successfully delivering top quality solutions within established scope; conduct regular project status meetings, determine workflow and assign responsibilities, and maintain technical documentation

 

chief executive officer, nueva technology group, san antonio, tx                                           1998 c present

• successfully design and implement small- to medium-business networks to meet health insurance portability & accounting act and sarbanes-oxley act requirements; direct support teams throughout entire process
• prepare project proposals, risk assessments, and cost analyses for the design and implementation of  vpns, proxies, software, firewalls, and network migrations

 

 

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vice president, strategic alliances & government development, techwise, insert location       2003 c 2005

• built and led highly qualified project teams responsible for completing accepted deliverables in line with department of defense regulations and procedures; additionally established and facilitated training programs for corporate and governmental personnel
• collaborated with executive clients and project managers to turn customer vision into implementation plan; strategically planned budgets and projects to control costs, maximize profits and achieve critical timelines and objectives
• oversaw internal team, consultants, and contracted resources throughout project life cycle; created internal sq12k/asp.net application to integrate third party contact management software with existing learning management system
• assessed and analyzed customer needs to develop appropriate trainings; personally conducted an average of 20 hours of instruction per month

 

vice president of operations and training, cortex network, san antonio, tx                            2002 c 2004

• managed all training facilities, designed high-end technical trainings, and supervising trainers and operations staffs in instructing courses in field certification, ipv6, ip telephony, homeland security, and windows server 2003
• defined scopes of work and functional specifications, sourced appropriate products and equipment, and provided training and guidance during installations

 

lead technical instructor / senior technology consultant, new horizons, san antonio, tx      2000 c 2003

• prepared and instructed curricula for courses on mcse 4.0 and mcse 2k, cisco, a+, hipaa security/privacy/transactions, database management system (ms sql and oracle), and multiple web applications

 

primary system administrator, cancer therapy and research center, san antonio, tx  2000 c 2001

• proficiently managed four  windows nt 4.0 backoffice application servers and served as secondary support to 17 nt/unix servers, maintained 150 windows workstations, and managed six internal networks and two extranets supporting two national cancer web-enabled information portals

 

system hardware / software specialist, acs-gsg, insert location                                             1998 c 2000

• expertly trained personnel on implementation of composite health care system ii (chcs ii), an electronic patient record system, and its subsystem; ensuring efficient and productive implementation and use in globally dispersed dod medical facilities
• installed and integrated dozens of windows nt member servers, assembled and configured hundreds of workstations and computers, oversaw continuous updates, executed troubleshooting procedures as needed, and provided system administrator instruction

 

senior technician, ddg computers, san antonio, tx                                                               1995 c 1998

• deployed small business intra-networks, configured security, installed workstations, maintained web server, and monitored all activity