yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

solutions-focused, performance-driven it manager eager to contribute technical expertise as well as dynamic project management, business integration and process enhancement talents toward supporting employer operations.

profile

ø  offer progressive experience in the data processing industry, with a comprehensive background in lan/wan management and design, asset management, distributed services and applications, network monitoring, mixed environment networks, data center operations, remote access and customer support.

ø  entrusted with achieving optimal utilization of human and financial resources through cost analysis, vendor selection, procurement, start-ups, mergers and acquisitions and budget administration.

ø  effectively define, develop and implement asset control databases and systems to maximize operational productivity and efficiency while reducing theft and misplaced equipment.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

professional experience

sr. project manager - wal-mart, bentonville, ar                                                                               2008-present

  contribute dynamic leadership skills in managing and motivating business units and individuals, with full accountability for driving progress and delivering efficient implementation.

  apply sharp business acumen toward defining and implementing policies to boost overall operational performance.

 

project manager - morgan stanley, new york, ny                                                                            2007-2008

  exhibited strong analytical and detail orientation skills in proficiently developing, documenting and maintaining sla agreements with clients.

  collaborated directly with technicians and nt administrators to promptly resolve issues.

  proactively ensured smooth transition and reduced loss of assets during company move by closely tracking all equipment and assets.

  identified and addressed existing and potential issues, and created proactive upgrades and enhancements for optimal results.

 

project manager/trainer - advanced corporate services, st. thomas, usvi                                     2005-2007

  cost-effectively allocated, administered and tracked it budgets.

  steered the creation of project plans for design and production of data center infrastructure and thoroughly assessed risk and dependencies of critical projects, demonstrating exceptional project management and multitasking abilities in achieving goals and timelines.

  directly planned and coordinated with business customers regarding status, milestones and issue resolution.

 

project manager/infrastructure corporate - codex consulting llc - st. thomas, usvi                     2003-2005

  exhibited strong leadership skills toward managing, motivating and mentoring a staff of 15 network and desktop engineers, playing an instrumental role in the development of top performing team members.

  oversaw the design, development and production of a new data center, with strong focus on optimizing productivity, efficiency and quality.

  conducted comprehensive review and analysis in order to determine it requirements and design a detailed project tailored to their needs.

 

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infrastructure project manager, client services manager - gecf, apollo workstation, mason, oh  2002-2003

  contributed organizational and technical skills toward planning and designing a new wan/lan network for the apollo project.

  built and established key relationships and liaised effectively with vendors, management and staff.

  applied industry expertise and advanced communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering issue resolution.

  successfully identified site telephony requirements and ensured parties responsible for deliverables adhere to ge processes, methodologies and standards.

 

project manager - western hyperberic medical group, san francisco, ca                                        2001-2002

  supervised the design and rollout of a medical billing application with remote access to multiple branch offices.

  maintained within budget parameters and ahead of project timeframes in successfully managing project and delivered the physical and virtual setup, relocation, and functionality from several sites to a newly acquired satellite office.

  launched a 24 x 7 x 365 mis helpdesk to efficiently log, track and complete customer service requests, and established benchmarks and processes that easily identified progress and outages.

  monitored, troubleshot and repaired remote nodes by creating a centralized network operations center.

 

senior network architect - pitney bowes, danbury, ct                                                                    2000-2001

  appointed project manager for enterprise-wide nos implementation; steered novell netware migration to windows 2000 and consolidated 78 current nt 4.0 domains into 3 manageable domains with a best practices plan for future migration.

  managed 12-member team of server administration full-time employees.

  strategically defined, developed and executed hardware, software and server standards instrumental to boosting productivity, efficiency and quality of daily operations.

  upgraded server hardware and software, implemented server redundancy and created data backup and disaster recovery processes.

  successfully delivered the physical and virtual relocation, setup, and functionality of 1200 end-users from several sites to one within project timeframes and allotted budget.

 

regional project manager - marsh inc., southwest, mid-atlantic, pacific northwest, northeast regions & international                                                                                                                             1998-2000

  oversaw the rollout of windows 98/lotus notes/dhcp and novell to nt conversion to over 4,500 users throughout the united states and caribbean islands.

  resourcefully steered the structuring and implementation of results-driven information system policies and procedures, with full accountability for entire site project plan from inception through completion.

  applied advanced communication skills and technological expertise toward educating the local technology point person at each site, training the user community and writing policies/procedures documentation.

 

prior experience

 

manager of technical architecture - bristol myers squibb/clairol, stamford, ct                               1996-1998

im manager/network coordinator - revelation software, stamford, ct/ cambridge, ma                   1995-1996

senior network administrator/software support - paloma partners, greenwich, ct             1994 -1995

education & professional development/training

  computer science - university of hawaii, oahu, honolulu, hawaii

  citrix training - micros to mainframes, inc., ct

  certified lotus specialist - lotusphere

  network general - sniffer university, ct

  cc:mail system administration, intranetware 4.11 administration & lotus notes domino administration - netlan technology center, new york, ny

  lotus notes administrator & lotus notes developer - nextage, norwalk, ct

  cne classes netware 3.1x, 1994 & cna classes netware 3.1x, 1994 - career blazers learning center, new york, ny

  certificate of completion, master course in microcomputers & microprocessors - nri, washington dc

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by my career background, i have continually advanced in the data processing industry, assuming increasing levels of responsibility for designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  from leading high performance teams to executing proactive technology-driven solutions implementation, i have continually excelled in maximizing performance as a dynamic leader.  i excel in driving projects from concept and development through timely, cost-effective delivery, building and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  i also possess strong communication skills vital to determining and responding to company needs and forging proactive relationships.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

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