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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
proficient it professional eager to contribute advanced technology, systems architecture, software development, project management and business support expertise in a challenging assignment.
career profile
ø bachelor of science in business information systems.
ø microsoft certified technology specialist (mcts).
ø cisco certified network associate (ccna).
ø several years of intensive experience in systems engineering.
ø well-versed in san, lan/wan, sql and oracle.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø strong abilities in software troubleshooting and correction.
ø holder of secret clearance from department of homeland security.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
technology skills
ms windows 2003/2008 server, ms office 97-2007, ms forefront cline security, ms windows 7/vista (certified)/xp/98, oracle e-business suite, vmware server, virtual center, vsphere 4, citrix xenserver, xenapp, symantec backupexec for windows 2010 and 12.5, ms system center essentials, exchange 2010/2007/2003, bomgar remote support appliance, cisco networking administration and troubleshooting (ccna certification), blackberry enterprise server, navisphere array manager for emc sans, dell poweredge servers, dimension/optiplex desktops, network printers and latitude laptops, hp compaq business class desktops and laptops, cisco vpn, network asa 5510 security appliance, 2600 series router, netgear/dell managed switches, linksys/netgear wireless routers and access points, storage area network (san) emc clarion cx3-10c storage array, cisco mds 9000 series fiber channel switch.
professional experience
alexander open systems, overland park, ks 2008 - present
system engineer 2008 - present
install and configure ms forefront client security and upgrade vmware from vcenter 3.5 to sphere 4.0.
administer fulltime, onsite server and network for one of top 10 advertising firms in kansas city.
maintain it infrastructure and support 85 local and remote client machines.
internal help desk & hardware consultant 2008
lone helpdesk employee supporting 175 local/remote staff and pcs, blackberries and windows phones.
performed tier 1 support for external clients hardware, software and phone systems.
lead rollout of 140 workstations for pc refresh contract and acted as sole hardware tech support for hp desktops/laptops for 32-school district.
yyyyyy x. yyyyyy
page two
northwest river supplies, moscow, id 2004 - 2008
vpn, network & san administrator 2005 - 2008
designed and implemented cisco vpn, oversaw san using cisco mds switch and emc clarion storage.
configured cisco router, maintained physical wiring in offices and warehouse and setup user teams.
information services 2004 - 2005
setup netware file server users, assigned access groups, troubleshot user/email accounts on windows 2003 and goldmine crm.
maintained telephone wiring, hardware, software and user accounts.
assisted with erp selection/implementation, researched/selected sharepoint site and generated reports.
participated in 24 hour on-call rotation and maintained user workstations (95% dell).
education
university of idaho, moscow, id
bachelor of science, business information systems, 2006
professional certifications
secret clearance, department of homeland security
microsoft certified technology specialist (mcts)
cisco certified network associate (ccna)
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