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career objective
results-driven medical billing and operations manager eager to contribute excellent communication and organization skills, along with sharp business acumen, toward actively supporting the employer in optimizing performance
profile
ø offer numerous years of progressive experience; with expertise in the finance and health care arenas
ø effectively manage financial administration duties, including electronic billing, accounts payable / accounts receivable, collections, payroll, and budget management; depth of knowledge in medicare billing procedures
ø work closely with patients and insurance companies to provide knowledgeable assistance and efficiently resolve issues; appropriately manage medical records, coordinate patient discharge and family education, and maintain patient confidentiality
ø successfully recruit, train, and lead top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø steer day-to-day activity, sales, and inventory management; compile and analyze complex data to generate weekly and monthly reports instrumental to senior management in assessing performance
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø implement risk management tactics and cost controls, consistently exceed performance goals, and introduce process improvements
ø demonstrated ability to perform multiple concurrent functions in deadline-driven environments
ø dynamic communication, presentation, negotiation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
professional experience
wells fargo bank 1996 c present
store manager iii / avp
pleasant oaks nursing home 1995 c 1996
business office manager
eric a. lewis, m.d. 1990 c 1994
director of billing and patient services
education
western international university anticipated graduation insert year
studies toward b.a. in business management
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