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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

productive administrative professional specializing in business support, customer service, and office communications eager to maximize a progressive employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  integral team player who is adept at multitasking within high-pressure, deadline-driven environments.  excellent communicator who can strategically plan, prioritize, and coordinate individual- and team-based workflow to optimize productivity, efficiency, and quality.  ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical and problem-solving talents.

 

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key areas of expertise

 

administrative support                             business communications                  filing / data entry                              types 40 wpm

accounts receivable / payable               calendar management                          mass mailings                                   microsoft office suite

financial reporting                                   information retrieval                             correspondence drafting                  internet applications

 

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professional synopsis

 

clerk level ii

new york city department of buildings, new york, ny                                                                                                          2007 c 2008

 

         maximized organizational efficiency by filing assorted paperwork and entering dispositions into a building information system database to include assisting inspectors in retrieving information regarding electrical applications, violations, and complaints.

         demonstrated strong communications skills toward promptly handling patron concerns and effectively resolving key challenges, along with courteously greeting customers both in-person and via telephone.

         strategically planned inspector route sheets and delegated jobs to optimize use of resources and meet specific task needs.

 

office assistant

at your service tax prep and document services, new york, ny                                                                                       2003 c 2008

 

         applied broad scope of administrative support abilities toward managing executive-level calendars and meeting schedules / conferences while concurrently handling the procurement of office supplies / services and interacting with vendors / suppliers.

         drove business success by managing all-inclusive financial reporting and accounts receivable / payable functions.

         created, developed, and distributed innovative mass mailings for marketing and advertising purposes.

         proficiently maintained comprehensive filing systems, along with organizing and distributing confidential office correspondence.

         played a vital role in ensuring seamless business processes by supporting management with various special projects.

 

staff assistant

herrick library alfred university, alfred, ny                                                                                                                      2003 c 2006

 

         contributed superior interpersonal relations talents toward effectively providing front desk assistance for patrons of a university library to include performing daily administrative-based materials support (i.e. checking out books, shelving books, shelf reading).

         resourcefully assisted students in locating information from web- and print-based sources by demonstrating wide-ranging knowledge of diverse reference sources.

 

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education

 

bachelor of arts in communication studies                                                                                                                    alfred university

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