career objective                              

results-driven sales and account management professional eager to contribute superior business development, strategic marketing and customer service skills toward supporting the employer in optimizing revenue performance

profile                                                

ø  offer more than 20 years of progressive experience in sales, business development, customer service, and account management

ø  solid experience in targeting and managing accounts in highly competitive environments; develop strong, competitive bids that generate high-volume contracts and acquire new accounts

ø  possess solid experience in planning, coordinating and managing major projects to achieve critical timelines, contractual specifications, and budgetary guidelines

ø  sharp business acumen; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  strong analytical and problem-solving abilities; develop accurate sales forecasts and marketing plans; review weekly figures to determine potential re-orders, markdowns, and trends

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  experience in merchandising program planning, costing, scheduling, and implementation; visit stores to ensure on-site parity with corporate vision

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

professional experience                

senior sales consultant, aramark refreshments, syosset, ny                                      2005 c present

• provide outstanding account services for existing client base while expanding national market share; consistently exceed annual sales goals by 25-50%
• manage all aspects of sales operations including prospecting, cold calling, preparing and conducting individualized presentations and demonstrations, and account follow-up
• maintain open lines of communication and influence decision makers at all organizational levels
  
  

sales and telemarketing manager, answer vending, bellerose, ny                               1999 c 2005

• successfully performed a broad range of business development and customer service functions; managed a diverse client base and offered customized solutions
• developed and conducted healthy vending seminars for food service industry corporations ad executives; emphasized health and wellness as a lifestyle and business tool

 

office manager/sales manager, diamicci, new york, ny                                                1992 c 1998

• proficiently steered sales and business operations for a start-up handbag distributor resulting in $3 million in first-year revenue
• worked closely with major department stores and retailers throughout the eastern u.s. and canada to develop brand awareness; implemented highly effective marketing strategies including private label programs

 

~ prior background ~

account executive, sirco international, new york, ny                                                    1986 c 1992

sales assistant, monet, new york, ny                                                                          1984 c 1986

 

education                                           

bachelors in business studies, buffalo state college                                                               1982