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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
skilled professional eager to contribute qa/qc expertise as well as strong management skills and leadership talents toward actively supporting an organization in maximizing performance.
profile
- offer over 30 years of solid and progressive quality assurance experience, including expertise within quality control inspections and customer service capacities.
- successfully authored the keystone quality assurance manual and developed an innovative outside vendor quality review program.
- drove the development and implementation of employee motivational program operation pride, effectively reducing employee turnover and lowered inline project rejects.
- proven background in all aspects of qa/qc operations, including the generation of detailed reports to track defects and corrective action and designing test gages for parts and assemblies.
- excel in recruiting, building and leading top-performing, client-focused personnel teams.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
professional experience
nobel biocare procera llc. 2000-present
stereolithography machine operator
cnc machine/cmm operator
iso9000, 9001 internal auditor
arc of bergen and passaic counties 1998-2000
job title
bayview industries, inc. 1990-1998
owner/operator
keystone camera co. 1974-1990
quality assurance/control manager
area lighting research
1973-1974
architectural lighting fabrication associate
moldcast lighting
1972-1973
layout draftsman
silver ray lighting co.
1969-1972
draftsman
westinghouse electric co.
1967-1969
draftsman
professional education
it technology chubb
institute
2000
dynamics of supervision and predictive index in-house training at keystone camera
1989
coursework in drafting and design newark
industrial technical institute 1967
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