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yyyyyy x. yyyyyy

country of citizenship: u.s.

ssn: xxx-xx-xxxx

 

 

vacancy posting: ehrmo316687jak

job title: management & program analyst

department: department of the interior

agency: office of the secretary of the interior

 

 

core competencies

 

program analysis, program development, program management, business management, administrative operations, project administration, process/procedure development, process improvements, performance optimization, systems automation, communications, consulting, negotiations, presentations, briefings, meeting facilitation, relationship building, strategic partner/network development, new business development, administrative operations, budgeting, p&l/fiscal management, cost controls, risk management, training & development, staffing, team building, supervision, employee relations, research, analysis, problemsolving,

 

employment

february 2004-present

tss, llc

herndon, virginia

salary: $120,000/year plus profit sharing

hours per week: 50 to 60

supervisor: mary jo speier cxxx-xxx-xxxx; may contact

partner

actively steer operations for title company employing approximately 50 staff and servicing over 1k real estate transactions monthly.  successfully hire, train, coordinate, and lead a high-performance team, with focus on maximizing productivity while ensuring delivering of world-class client servicing. have strategically developed and implemented procedures to accommodate increased production requirements resulting from acquisition of competitor company while concurrently reducing costs of managing their  business by 31%.

resourcefully eliminated outsourced services, saving $2m in operating costs by bringing abstracting department in-house, while simultaneously driving department to out-perform prior outsourcing partner both in bottom-line profitability and level of customer service.  further saved company $500k in paper costs by spearheading development and implementation of paperless file system; additionally resulted in enhanced operational efficiency.

 

page 1 of 3

 

 

steven parrish                                                                                                              page 2 of 3

 

august 2002-january 2004

ampro financial services

vienna, va

salary: $77,000/year

hours per week: 50 to 60

supervisor: mary jo speier cxxx-xxx-xxxx; may contact

vice president

drove daily production of title company managing 500+ monthly real estate transactions. successfully built dynamic new broker production teams instrumental to boosting bottom-line business performance. created and delivered innovative new training programs targeted toward new production employees across 3 cross-functional departments.  maximized business performance by actively consulting with new clients to define unique needs and creating/ implementing customized systems prior to referring clients to production teams.

 

december 1998 caugust 2002

usa settlements

chantilly, va

salary: $70,000/year

hours per week: 50 to 60

supervisor: mary jo speier cxxx-xxx-xxxx; may contact

director of operations

led title and settlement operations for real estate title firm.  substantially improved productivity, efficiency and quality of operations by establishing new procedures driven by gators software.

march 1996 - november 1998

rtm georgia

atlanta, ga

salary:

hours per week: 48 to 80

supervisor: andy cromer (unclear as to status with company); may contact corporate @ 404-256-4900

manager

directed operations of production unit; effectively trained new management and support team to successfully turn around under-performing unit.  increased sales 60% within 6 months of promoting to unit manager by facilitating a client-focused environment committed to delivering superior customer service.

 

xx/1993-xx/1996

us titles, inc.

annandale, va

salary: $25,000/year (approx)

hours per week: 40-45

supervisor: jim merry-703-354-8181; may contact

title examiner (contractor/freelance piece work)

 

 

 

 

steven parrish                                                                                                              page 3 of 3

 

 

xx/1992-xx/1993

long john silver s

camp hill, pa

salary: $25,000/year (approx)

hours per week: 48

supervisor: deena c phone n/a

assistant manager

 

xx/1991-xx/1992

first affiliated securities

los angeles, ca

salary: $800/month plus commission

hours per week: 40

supervisor: mark gilreath c phone n/a

series 7 stock broker

 

education

 

ucla

degree: b.a. history with specialization in business administration

earned: 1990

gpa: 3.011/4.0 scale

credit hours: 180

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

country of citizenship: u.s.

ssn: xxx-xx-xxxx

 

 

 

date

 

 

department of the interior

office of the secretary of the interior

 

vacancy posting: ehrmo316687jak

job title: management & program analyst

 

 

i am extremely interested in being considered for the above-referenced posting, and am submitting my resume for review.  in advance, thank you for your time.

 

as demonstrated, i offer extensive executive/senior-level management experience in broad areas of operations, program development/administration, business development, client relations, and team building/leadership focused on the financial services/real estate sector.  i excel in analyzing operations and programs to identify inefficiencies and am an expert in designing and implementing innovative procedures, systems and operational strategies targeted toward driving enhanced operational and financial performance.

 

my track record of success in substantially reducing costs, boosting profits and increasing productivity/efficiency of operations should translate to dynamic results for your department/agency. i am confident that i could be a valuable asset as a management and program analyst, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

steve parrish

 

 

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