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yyyyyy x. yyyyyy
country of citizenship: u.s.
ssn: xxx-xx-xxxx
vacancy posting: ehrmo316687jak
job title: management & program analyst
department: department of the interior
agency: office of the secretary of the interior
core competencies
program analysis, program development, program management, business management, administrative operations, project administration, process/procedure development, process improvements, performance optimization, systems automation, communications, consulting, negotiations, presentations, briefings, meeting facilitation, relationship building, strategic partner/network development, new business development, administrative operations, budgeting, p&l/fiscal management, cost controls, risk management, training & development, staffing, team building, supervision, employee relations, research, analysis, problemsolving,
employment
february 2004-present
tss, llc
herndon, virginia
salary: $120,000/year plus profit sharing
hours per week: 50 to 60
supervisor: mary jo speier cxxx-xxx-xxxx; may contact
partner
actively steer operations for title company employing approximately 50 staff and servicing over 1k real estate transactions monthly. successfully hire, train, coordinate, and lead a high-performance team, with focus on maximizing productivity while ensuring delivering of world-class client servicing. have strategically developed and implemented procedures to accommodate increased production requirements resulting from acquisition of competitor company while concurrently reducing costs of managing their business by 31%.
resourcefully eliminated outsourced services, saving $2m in operating costs by bringing abstracting department in-house, while simultaneously driving department to out-perform prior outsourcing partner both in bottom-line profitability and level of customer service. further saved company $500k in paper costs by spearheading development and implementation of paperless file system; additionally resulted in enhanced operational efficiency.
page 1 of 3
steven parrish page 2 of 3
august 2002-january 2004
ampro financial services
vienna, va
salary: $77,000/year
hours per week: 50 to 60
supervisor: mary jo speier cxxx-xxx-xxxx; may contact
vice president
drove daily production of title company managing 500+ monthly real estate transactions. successfully built dynamic new broker production teams instrumental to boosting bottom-line business performance. created and delivered innovative new training programs targeted toward new production employees across 3 cross-functional departments. maximized business performance by actively consulting with new clients to define unique needs and creating/ implementing customized systems prior to referring clients to production teams.
december 1998 caugust 2002
usa settlements
chantilly, va
salary: $70,000/year
hours per week: 50 to 60
supervisor: mary jo speier cxxx-xxx-xxxx; may contact
director of operations
led title and settlement operations for real estate title firm. substantially improved productivity, efficiency and quality of operations by establishing new procedures driven by gators software.
march 1996 - november 1998
rtm georgia
atlanta, ga
salary:
hours per week: 48 to 80
supervisor: andy cromer (unclear as to status with company); may contact corporate @ 404-256-4900
manager
directed operations of production unit; effectively trained new management and support team to successfully turn around under-performing unit. increased sales 60% within 6 months of promoting to unit manager by facilitating a client-focused environment committed to delivering superior customer service.
xx/1993-xx/1996
us titles, inc.
annandale, va
salary: $25,000/year (approx)
hours per week: 40-45
supervisor: jim merry-703-354-8181; may contact
title examiner (contractor/freelance piece work)
steven parrish page 3 of 3
xx/1992-xx/1993
long john silver s
camp hill, pa
salary: $25,000/year (approx)
hours per week: 48
supervisor: deena c phone n/a
assistant manager
xx/1991-xx/1992
first affiliated securities
los angeles, ca
salary: $800/month plus commission
hours per week: 40
supervisor: mark gilreath c phone n/a
series 7 stock broker
education
ucla
degree: b.a. history with specialization in business administration
earned: 1990
gpa: 3.011/4.0 scale
credit hours: 180
yyyyyy x. yyyyyy
country of citizenship: u.s.
ssn: xxx-xx-xxxx
date
department of the interior
office of the secretary of the interior
vacancy posting: ehrmo316687jak
job title: management & program analyst
i am extremely interested in being considered for the above-referenced posting, and am submitting my resume for review. in advance, thank you for your time.
as demonstrated, i offer extensive executive/senior-level management experience in broad areas of operations, program development/administration, business development, client relations, and team building/leadership focused on the financial services/real estate sector. i excel in analyzing operations and programs to identify inefficiencies and am an expert in designing and implementing innovative procedures, systems and operational strategies targeted toward driving enhanced operational and financial performance.
my track record of success in substantially reducing costs, boosting profits and increasing productivity/efficiency of operations should translate to dynamic results for your department/agency. i am confident that i could be a valuable asset as a management and program analyst, and look forward to interviewing with you in the near future.
sincerely,
steve parrish
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