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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx / ( xxx-xxx-xxxx
Career Objective
Results-driven telecommunications professional eager to contribute superior technical knowledge, business development, and customer service skills toward supporting the employer in optimizing revenue performance
Profile
Ø Offer nine years progressive telecommunications, network, and customer service experience
Ø Dynamic communication, presentation, negotiation, and relationship management
Ø Outstanding depth of knowledge in industry; extensive experience with wide variety of applications and technologies
Ø Proficiently implement systems and troubleshoot issues
Ø Serve as liaison for businesses and consumers
Professional
Experience
AR Integrated Technologies Inc., Woodbine, MD 2003 C Present
Telecommunications Data Technician
- Efficiently perform all functions of voice telecommunications network analysis and maintenance
- Effectively coordinate orders, disconnects, and problem resolutions
- Arranged installation and services and performed network/phone adds, moves, and changes with Constellation Energy, BGE and BGE Home; acted as liaison between Verizon and Constellation Energy for extending POTS and T1s
- Implementation of VOIP to all Constellation, BGE and BGE Home Locations
- Responsible for many copper and fiber optic installations for new businesses
- Wireless ordering for employees and activation/support as well as local and global Circuit Ordering from Main Telecos and VNOs
CoolerSmart, LLC, Elkridge, MD 2002 C 2003
Regional Sales Manager
- Successfully sold and promoted high-grade commercial and residential water filtration coolers
- Actively managed and grew accounts in the Baltimore metro area; performed business development duties including calling and attending networking and trade shows
KMC Telecom, Gaithersburg , MD 2000 C 2001
Account Executive
- Sold Internet solutions and telecommunications packages; effectively presented, negotiated and closed lucrative transactions specializing in Fortune 500/1000 small and medium sized companies
- Utilized in-depth industry knowledge of technology including dial-up, ISDN, DSL, Frame Relay, T1/T3 Point-to-Point, Data Centers/Colocation, Advanced Web Hosting, VPN, firewalls and security solutions
Verio/NTT, Columbia, MD 1999 C 2000
Account Executive
- Similar responsibilities as above, offered nationwide Internet access for small to medium sized businesses, focusing on Fortune 500/1000 companies
- Additional services provided included domain registration, web hosting, and web site development
Education
Anne Arundel Community College, Arnold, MD
General Studies, including Criminal Justice, Architecture, and Education
Technical
Proficiencies
~ Applications ~
Microsoft applications, NT, Windows, ACT, File Maker Pro, PageMaker, Adobe PhotoShop and Acrobat, Vantive Lead Tracking System, Microsoft Visual Basic, HTML, and Macintosh OS 8.0
~Technologies ~
Data Centers, Colocation, Advanced Hosting and Shared Hosting, CISCO and other routers, VPN, Firewall/Security, SCSI, USB, Dial-up, ISDN, ADSL, IDSL, SDSL, Frame Relay, T-1/T-3 Point-to-Point, OC3, DNS, FTP, SMTP and TCP/IP, CAT3, CAT5e, CAT6, Multi and Single mode fiber optics; Wireless and DID
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