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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx ~ abc@xyz.com

career profile

results-oriented it professional with solid skill in business analytics (web). proven understanding of internet, intranet, extranet, client/server architectures, and web-based systems. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to identify the needs of clients and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent for developing and implementing plans that successfully meet the it objectives of an organization.

 

business analysis / web systems / system design / software installation & configuration

written & verbal communication / professional development and training

professional experience

business analyst (web) ~ oasis outsourcing, 11/2007 c present

possess understanding in the areas of application programming, database and system design and process requests for system modification. master internet, intranet, extranet and client/server architectures and how legacy and web-based systems interface with each other. quickly understand the business issues and data challenges of the organization and industry at-large.

  • identify help desk strengths and weaknesses and suggest areas of improvement of help desk ticket prioritization.
  • review and edit requirements, specifications, business processes/recommendations related to proposed web solutions.
  • develop functional specifications and system design specifications within mock design reports.
  • communicate effectively to identify needs and evaluate alternative business solutions with project management.
  • continually seek opportunities to increase understanding of vendor software through vendor software installation and document training for vendor software upgrades.

 

senior payroll specialist ~ the wackenhut corporation, 11/2005 c 11/2007

payroll specialist ~presidion solutions. 02/2005 c 11/2005

payroll specialist ~ innkeepers hospitality, 10/2003 c 02/2005

reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies for up to 74 clients and 24 different properties.  processed paperwork for new employees and entered employee information into the payroll system. verified attendance, hours, and pay adjustments, and posted information onto designated records.

  • computed wages and deductions, and entered data into computers.
  • recorded employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • processed and issued employee paychecks and statements of earnings and deductions.
  • kept track of leave time, such as vacation, personal, and sick leave, for employees.
  • compiled employee time, production, and payroll data from time sheets and other records.
  • issued and recorded adjustments to pay related to previous errors or retroactive increases.

                            

additional experience as sales manager for burdines, 05/1999 c 10/2003

education

capella university

pursuing bachelor of science, information technology security and assurance, 2009 c present

 

palm beach community college           

associate of arts, 05/2007

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx ~ abc@xyz.com

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my years of experience and client relations ability to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as business analyst - web is the basis for my confidence that i would be a valuable asset to your organization. i consistently communicate the corporate vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure that goals are met and developing action plans to achieve those goals. thereafter, i prepare recommendations for improvements in policies, controls, new methods, and other changes to improve the efficiency of operations.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures for business analysis. my professional background also includes processing user requests for system modifications, help desk functions, vendor software upgrades and installation, and effectively communicating with other members of the team, verbally and in writing.

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

enclosure

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