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ø offer numerous years of experience in the hospitality, bar & gaming, customer service, and housekeeping industries, with additional electoral experience
ø successfully oversee all aspects of daily hospitality operations; including guest relations, coordinating sales and marketing efforts, preparing and serving meals and catered events, hosting special parties, housekeeping, ordering and inventory management, as well as business establishment procedures and approvals
ø demonstrated ability to plan and coordinate key events, conferences, and functions; organize international travel arrangements; cultivate long-term business relationships
ø experience teaching adult students and training personnel in proper hospitality procedures and techniques; develop and implement effective courses
ø strong attention to detail and accuracy; responsible for researching, investigating, documenting, and resolving local electorate issues; proficiently account for voter turnout; tally and examine individual votes; provide excellent customer service and serve as a liaison with government departments
ø sharp business acumen and experienced in operating profitable business venture; successfully identify and capitalize on opportunities to penetrate and develop markets
ø dynamic communication, presentation, negotiation, and relationship management skills
ø recipient, central queensland southern barrier reef tourism award for hosted accommodation, o'ryan's bed & breakfast (1998 c 1999)
professional experience
electorate officer, joanna gash mp, batemans bay nsw 2008
trainer c hospitality, adult education, insert company and location 2008
election official, australian electoral commission, insert location 2007
housemaid, mariners lodge, batemans bay nsw 2006 c 2007
housekeeper/caregiver, rona lodge, sutton forrest nsw 2005 c 2006
bar & gaming attendant, cronin's hotel, gerringong nsw 2005
foster care provider, barnardo's, gerringong nsw 2004 c 2005
receptionist (part-time), noosa place resort, noosa qld 2004
study tour coordinator, blue dot eco tours, japan/australia, bundaberg qld 2003 c 2004
proprietor/operator, o'ryan's bed & breakfast, bundaberg qld 1997 c 2004
functions coordinator/bar & gaming attendant, tewantin noosa rsl club, tewantin qld 1996 c 1997
partner/bookkeeper, herd improvers australia pty ltd, gerringong nsw 1982 - 1997
credentials
first aid senior, adult education, myob certificate 0000 xxxxxx xxxx , xxxx , xxxxx 00000, nsw licensing board 2005
responsible service of alcohol thhbfb09b, nsw licensing board 2005
working with children check nsw 2005
certificate counselling interview skills, australian institute of professional counsellors 2004
certificate specialist interpersonal communication skills, australian institute of professional counsellors 2004
basic computer skills & record keeping/counselling, quest college, cooroy qld 2004
certificate 11 hospitality in hirum operations, qld 2003
police certificate, qld police service 2003
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