yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx (mobile)

abc@xyz.com

driven professional seeking a challenging position in communications, where expertise in administration, employee training, and customer service will prove instrumental to company success.

career profile

 

a results-oriented professional with experience in management, organization, and client services. in-depth expertise in the communications, including formal writing, journalism, creative writing, reports, and client documentation. strong hands on knowledge of employee supervision, training, and mentoring. proven ability to prioritize and manage multiple projects simultaneously.

 

key achievements

ø  consistently ensured delivery of quality customer service vital to sustaining and growing clientele.

ø  strong background in developing client rapport and trust.

ø  dynamic communication, presentation, and negotiation skills; articulate in person and writing.

ø  track record of mastering new technology and software; experienced in technical support.

ø  proficient in all windows applications, including microsoft word, excel, access, lotus, and outlook.

ø  recognized for superior work ethic; accustomed to long hours in pursuit of company goals.

professional experience

 

national diagnostics inc.                                                                                               2007-present

post-accident coordinator

 

venturi/piedmont natural gas                                                                                             2006-2007

billing representative

 

randstad/channelblade                                                                                                        2005-2006

information specialist project leader

 

usaa                                                                                                                                   2004-2005

member service associate

 

coleman & associates                                                                                                                       2002-2004

account specialist/team leader

 

commonwealth metal corporation                                                                                      2000-2002

contract administrator

 

dd s restaurant                                                                                                                   1988-2002

assistant manager

education

 

fairleigh dickinson university

bachelor s degree in communications/advertising

dean s list, peer leadership award, yppa advertising certificate, vector marketing certificate.