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Yyyyyy x. yyyyyy

2677 S. Kline Circle Lakewood, XXXXXX xxxxxx

 xxx-xxx-xxxx abc@xyz.xxxxxxm

 

Dynamic, ambitious and results-driven General Management Professional with broad based experience in operations, staff development, client relations, and fiscal management.  Eager to xxxxxxntribute P&L management, leadership, and process improvement talents toward supporting the bottom line goals of a progressive employer. 

 

Xxxxxxre xxxxxxmpetencies include:


   Time Management/Problem Solving

   Cultivate Business Relationships

   Persuasive and Effective Xxxxxxmmunicator

   Natural Leadership Ability

   Xxxxxxmputer and Technical Savvy

   Develop and Execute Marketing Strategies

   Customer Relations Focused

   Team Building/Training/Mentoring

   Adapt to Changing Business Needs

   Ensure High Level Quality Xxxxxxntrol


 

Professional History

 

2008 to 2010:  Done Service Group, Aurora, XXXXXX - General Manager

   Drove strategic business improvement initiatives enxxxxxxmpassing aggressive xxxxxxst xxxxxxntainment, business development, staff performance, and financial results; led tactical turnaround strategies to produce gross annual revenue growth from $5MM to $7.1MM for this plumbing product/services business.

   Created and deployed a highly successful marketing plan to align organizational goals, define xxxxxxre vision, and position products/services against the xxxxxxmpletion, resulting in increased market penetration and profit growth.

   Recruited and developed a high performance staff of 22 Plumbing Professionals; created an environment focused around customer service and xxxxxxntinuous learning.

   Leveraged exceptional customer service and sales talent to increase close percentage from 14% to 22%.

 

2007:  Xxxxxxgdill Xxxxxxnstruction Xxxxxxmpany, Englewood, XXXXXX - Division Manager

   Selected by senior management to lead turnaround strategies to enhance sales, marketing and performance initiatives; increased market penetration, customer reach and retention.

   Maintained oversight for $100K equipment budget and purchasing activities; authored detailed project specifications, resolved customer issues, and ensured a high standard of quality xxxxxxntrol throughout  organization.

   Hired, trained and managed Field Technicians; implemented strict customer service and performance metrics to optimize business results and client satisfaction indicators.

 

2000 to 2007:  BELFOR USA, Xxxxxx, XXXXXX - Project Manager      

   Drove business development strategies to build a strong network of clients in the xxxxxxmmercial and private sectors; grew year over year sales and revenue results by 6%.

   Developed targeted call lists to enhance xxxxxxld calling and lead generation activities; personally secured $500 in incremental revenue by closing 2 large client xxxxxxmmitments.

   Created key product demonstrations, case studies and value propositions to enhance sales activity; quoted pricing, defined project sxxxxxxpes, and interacted with clients throughout project lifecycle.

   Managed a staff of 15, developed training and performance management programs and created a high performance team.

   Prepared reports of business transactions and kept accurate tracking for travel expenses and budget expenditures.

   Maintained the highest net margins in xxxxxxmpany history for 3 xxxxxxnsecutive years.

 

           

University of Phoenix, Xxxxxx, XXXXXX - Bachelor of Science, Business Management

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