Highly-motivated, solutions-focused Operations / Administrative Assistant with over 12 years of experience effectively managing business relations and special projects eager to contribute to the operations of a dynamic organization

 

 

þ  Exceptional interpersonal and communication skills; extensive client relationship management experience serving as the primary point of contact between property manager, clients and vendors

þ  Strong problem-assessment and problem solving abilities; regularly resolved maintenance and tenant issues to the satisfaction of all parties while controlling overhead costs

þ  Expertise in special project management; oversaw the implementation of special projects, including newsletters, budget presentations and coordinating tenant events

þ  Sound organizational and time management skills; proven ability to prioritize multiple tasks

þ  Highly flexible and adaptable to changing organizational needs

 

Ø  MS Word

Ø  Excel

Ø  PowerPoint

Ø  Publisher

Ø  ACT

Ø  FrontPage

Ø  Outlook Express

Ø  Website Development

 

 

NORTHMARQ REAL ESTATE SERVICES LLC, Minneapolis, MN                                        1998 C Present

(Formerly United Properties LLC)

Operations Assistant C Commercial Real Estate

  Offer high-level administrative support and assist property manager with day-to-day operational procedures, including professionally handling all correspondence, processing invoices, maintaining building website and coordinating tenant events

  Uphold outstanding customer relations as company representative to tenants, clients and vendors

  Increase customer satisfaction by providing timely responses to tenant inquiries and effectively resolving maintenance issues

  Oversee special projects such as newsletters, budget presentations and mailings

 

COLLIERS TURLEY MARTIN TUCKER, Minneapolis, MN                                                        1996 C 1998

Administrative Secretary C Commercial Real Estate

  Successfully provided administrative support to the property manager, including efficiently responding to tenant inquiries / maintenance requests, coordinating newsletter as well as organizing tenant events and informational seminars

  Developed thorough knowledge of lease agreements while preparing lease proposals, lease commissions and lease abstracts

 

CORVIEW, INC, Brooklyn Center, MN                                                                                   1995 C 1996

Administrative Secretary / Receptionist C Health Care Utilization Review

  Provided full-scope administrative support to operations and marketing director, including creating monthly management reports, data entry and filing

 

 

General Secretarial Course Diploma, ST. CLOUD TECHNICAL COLLEGE

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF ACTUAL TARGET POSITION) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include over 12 years of experience providing outstanding operational and administrative support in the real estate and healthcare industries. In my positions as Operational Assistant, my proven problem-solving abilities allowed me to successfully resolve maintenance issues and address tenant complaints or concerns. I excel at managing client relations and always maintain a professional demeanor as the first and often only point of contact for tenants, clients and vendors. I am a team-player who willingly accepts additional assignments and have managed many special projects from start to finish. In addition, my exceptional organizational skills allow me to effectively plan and coordinate my workflow while managing my time to maximize productivity and efficiency.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy