career objective

results-driven sales and account management specialist eager to apply exceptional client relations, team building, and strategic marketing skills toward actively supporting the employer in optimizing sales and profits

profile

ø  more than 15 years of sales and account management experience , with expertise in closing sales

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction, retention, and referrals

ø  provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, and administer major contracts resulting in high-revenue transactions

ø  effectively identify and capitalize on opportunities to penetrate and develop markets; proactively monitor and analyze trends and developments, including competitive services and marketing activities

ø  practical experience with financial administration including budgeting and loans/financing, as well hr matters including hiring, employee relations, and pay

ø  sharp communication, presentation, negotiation, and relationship management skills; dynamic team player equally effective in independent and collaborative environments

ø  strong technical proficiencies including microsoft office (word, excel, powerpoint) and act! contact and customer relationship management software

professional experience

ep-direct commercial printing services, fond du lac, wi                                                                         1997 c present

account representative

• perform a broad scope of sales, marketing, client relations, and operational functions; successfully doubled sales between 2002 c 2008
• work closely with existing and prospective customers to identify and address unique client needs, recommend additional products and services, and develop client-specific marketing solutions that rely on print and direct mail products
• resolve potential issues and achieve exceptional levels of customer satisfaction
• diligently maintain detailed account database and crm system
• collaborate with support staff and management on a wide range of projects and accounts while working remotely

 

advanced business systems, appleton, wi                                                                                                  1995 c 1996

account representative

• managed sales and customer service in the fox valley area for this authorized sales agency for xerox corporation
• cost-effectively developed and negotiated price proposals and purchasing bids
• accurately prepared estimates and cost analyses for new clients; worked within client budgets and schedules

 

~ community activity ~

board of directors, rock river hills golf club, horicon, wi                                                                      2007 c present

vice president and chairman of grounds and greens

member, 180 business development committee

 

beaver dam chamber of commerce, beaver dam, wi                                                                      insert date c present

member

education

university of wisconsin c eau claire                                                                                                                       1994

bachelor of business administration in business communications

moraine park technical college, west bend, wi                                                                                                       1990

associate s degree in accounting

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive sales and account management experience in fast-paced printing service providers, as well as strong corporate operations experience gained from serving on the board of directors at rock river hills golf club.  i excel at analyzing business performance and needs to develop appropriate budgets, marketing plans, and business development tools.  my dynamic communication skills have consistently proven instrumental in presenting, negotiating, and closing high-revenue contracts.  to complement this background, i hold a bba from the university of wisconsin.  

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to insert company name, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy