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yyyyyy x. yyyyyy
31 walmer rd., richmond hill, on l4c 2w8
phone: (xxx-xxx-xxxx
abc@xyz.com
objective
seeking opportunity as senior divisional coordinator of corporate planning and services with the ministry of community safety and correctional services; eager to contribute strong administrative management, personnel leadership, and hr expertise toward supporting the ministry in achieving results.
key qualifications
proven administrative leadership and human resources management experience in a government setting.
expert abilities in devising, implementing and continually evaluating administrative policies, practices, systems and standards.
superior analytical, planning, critical thinking, problem-solving, communication and presentation skills.
leverage strong organizational skills to administer budgets, drive facilities management, and perform financial reporting, contract management, and records management.
excel in fostering, nurturing and maintaining effective business relationships with internal and external stakeholders, vital to maximizing positive outcomes.
reputation for exceptional judgment and decisiveness, proficiency in policy and procedure development, and abilities in leading, motivating and directing unit personnel.
advanced knowledge of business analysis and management methods, techniques and best practices on performance measurement, re-engineering and change management.
areas of expertise
policy & procedure development
project management/coordination
human resources management
staffing and workforce planning
critical relationship-building
public speaking/committee involvement
business planning & reporting
financial and budget management
software training & technical support
administration management
professional experience
ministry of the environment, investigations and enforcement branch, 1998 to present
project manager, strategic enforcement intelligence unit, investigations and enforcement branch
provide leadership and guidance to seiu staff on issues of procurement, asset tracking, fleet, facilities, hr, issues management and financial guidelines.
implement initiatives in accordance with ieb s wellness strategy and promote team-building.
assemble effective business processes to manage unit activities and organizational work, and report to program manager on initiatives (q1).
develop database to capture and track all information requests for intelligence unit, and establish supporting business process.
meticulously track seiu projects and outstanding briefing notes, and issue notes and media releases.
continued ...
yyyyyy x. yyyyyy ~ page 2 of 2
professional experience continued ...
business services manager
effectively orchestrated administrative, financial and technical practices in strict alignment with established standards and guidelines.
resourcefully devised computerized drop-down menu on pcs featuring ministry forms and documents such as briefing notes, issue notes, and house notes, simplifying user experience.
demonstrate commitment to safety compliance as certified joint health & safety management chair for past 5 years.
completed training to conduct thorough ergonomic assessments for operations division.
presented with emerald award for innovation as a result of spearheading bsam network solution to share information and knowledge across the ministry.
applied dynamic foresight in assembling emergency evacuation plans for ieb and central region and hr strategic plan for branch; enhanced human resources department productivity by formulating access tracking tool.
provided hr consulting spanning recruitment, performance evaluations, labour relations, grievances, disciplinary actions and win support.
exhibit outstanding versatility in roles that include:
o member of performance management plan focus group
o ministry coordinator for community placement workfare program (successfully achieved goals for past 4 years)
o management co-chair of lerc committee
o chairperson of business services managers committee
o member of business operational planning committee
o member of bsam network committee
o ministry chair for united way (exceeded target by 25%)
o member of ifis work processes change committee for ifis wave and iexpenses
toronto (don) jail, 1996 to 1998
business services manager
leveraged solutions-focused work ethic to design and develop performance-based budgeting system, critical to strengthening cost control.
successfully completed msa training and leadership 2000 training modules.
proactively served as member of labour relations contingency planning committee.
earlier experience:
office of the fire marshal, 1991 to 1996
ontario provincial police, 1986 to 1991
computer / technical skills
word, excel, access, power point, outlook, schedule plus, groupwise, microsoft mail, word perfect, lotus 123, clipper, dbase, harvard graphics, corel draw, domus, microsoft project
win, ifis, ids, oris, etis, star, spifis, omppac, cpic, ors (offender retrieval system), lars, facts, freebalance, fdm
lan/wan/windows nt administration
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