Senior Management Executive eager to contribute exceptional program leadership, operations, supply chain and contract management expertise toward supporting a dynamic company in optimizing bottom-line performance.

 

 

Sharp and detail-driven with solid background in supply chain management, operations, and program administration focusing on best practices, process improvements, and solution development.  Outstanding performance in proposal evaluation, contract negotiations, cost analysis, client relations, and budget compliance. Able to precisely identify and translate business needs into technical language, allocate suitable resources, and successfully facilitate project delivery within strict timeline and budget parameters. Adept at interacting with Fortune 500-level executives and DoD contractors. Excellent blend of talents in project concept and scope development, risk assessment, change management, and quality assurance.   

 

Selected Achievements:

 

         Generated $50K in annual savings by strategically renegotiating contract options with customers.

         Captured $2.5M in savings by minimizing electrical engineering changes incorporated into major assembly by non-conformance records.  

         Eliminated government audit findings translating to $300K per year in savings by analyzing, designing and introducing limited working life inventory system.

         Decreased software loading errors by 30% over previous programs through design, development and deployment of innovative configuration control process.

         Expedited configuration verification time by 60% through design of loadable software configuration extract process.

         Successfully heightened customer satisfaction by 50% and reduced independent computing systems by 30% via proficient implementation, enhancement, and maintenance of Enterprise CRM system.

         Achieved and maintained 98% acceptance and compliance rate by establishing controls to ensure contractor and supplier adherence to government standards, federal regulations and contract specifications.

 

 

General Electric, Santa Ana, CA, 2007 to Present

Senior Subcontracts / Supply Chain Manager

         Co-manage development and production efforts for Boeing 787 braking system with accountability for subcontracts exceeding $160M.

         Direct, mentor, motivate and manage senior buyers in daily procurement activities, consistently monitoring and ensuring budget compliance.

         Effectively negotiate and manage supplier claims of more than $60M.

         Leverage strong organizational skills to direct multi-disciplinary Integrated Product Teams (IPTs), steer complete supplier selection process, and scrutinize proposals.

         Research, explore and pursue low-cost strategies and opportunities associated with international supplier.

 

Continued

 

 

 

 

Yyyyyy x. yyyyyy  ~ Page 2 of 2

 

Professional Experience continued

 

Panasonic Avionics Corporation, Lake Forest, CA, 2006 to 2007

Senior Program Manager

         Administered multiple major airline programs valued at $5M with an emphasis in controlling program cost, performance/efficiency, and customer satisfaction and retention.

         Spearheaded complex program planning including development of Statement of Work (SOW), budget, project plans, schedules, risk analysis, and issues log.

         Critically examined program proposals to determine goals, business benefits and funding requirements, and selectively delegated tasks to applicable personnel.

         Navigated seamless transition to in-service operation though close cooperation with Product Support Groups worldwide.

 

Connexion by Boeing, Irvine, CA, 2002 to 2006

Operations, Business Application Dev. Program/Project Management Lead         (2005 to 2006)

         Championed high maturity (CMM L4/5) SDLC practices within large and small organizational and project-level teams.

         Drove full-scope program management inclusive of concept development, requirements gathering, project estimation, staffing, infrastructure acquisition, deployment, customer training, and support.

         Appreciated for hands-on guidance with Data Warehouse, Business Intelligence, Customer Relationship Management (CRM), and Web/Portal development programs.

         Meticulously translated business requirements into detailed functional requirements for software product development team, and project-managed initiatives throughout full SDLC.

         Directed 24/7 support teams in optimizing system performance, essential to business continuity.

 

Operations, Program / Project Manager           (2002 to 2005)

         Led cohesive efforts among customers, designers, engineers, suppliers, and integrated product teams to ensure program and project success.

         Orchestrated operations support to maximize customer satisfaction and loyalty.

         Assessed and proficiently managed contract negotiations with international airline customers.

         Coordinated full spectrum of administrative, technical and financial elements to expedite Connexion service implementation and maintenance.

 

The Boeing Company, Arcadia, CA, 1995 to 2002

Manager, Procurement Quality Assurance

         Directed survey and analysis teams in facilitating quality system approval to D1-9000, ISO 9001, ISO 9002, and AS9100.

         Resourcefully instituted training programs and materials to fortify partner relations and identify and resolve root causes of product rejection.

         Assisted suppliers in defining metrics for key quality indicators such as internal and external defect rate, audit compliance, cycle time, and cost of quality.

         Reviewed contracts and purchase agreements to ensure adherence to terms and obligations.

         Reduced overall operating costs for suppliers via lean techniques and strategies.

 

 

Master s in Business Administration, GPA 3.91

University of Phoenix, Saddleback Valley, CA, 2004

 

Bachelor of Science in Information Systems; Bachelor of Science in Management, GPA 3.7 

University of  Phoenix, Fountain Valley, CA, 2001

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear _________________:

 

Are you seeking a hard-working, technical savvy and determined Program/Operations Director to support your organization in achieving established objectives?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to strong academic credentials, I bring to you solid experience in program administration, proficiency in contract negotiations, and an exemplary blend of strategic planning, operations management, project management, and employee leadership skills. To complement these qualifications, I offer an unwavering commitment to optimizing program success, ensuring regulatory compliance, and maximizing quality control.

 

As a member of your leadership team, I will consistently exhibit an exceptional commitment to achieving and surpassing defined goals.  I am eager to meet with you to discuss how my qualifications support your current and forthcoming needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy