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kemron bacchus               richland park p.o. - kingstown, st. vincent 1784

                                                                                                                           1-784-494-6554xxx-xxx-xxxx

                                                                                               kemronbacchus@hotmail.comabc@xyz.com

 

objective

information technology professional with advanced certifications and expertise in network administration, desktop support, work stations, maintenance, application development, technical support, databases and customer service, eager to contribute toward defining, integrating and launching innovative reliability/productivity solutions in an it technician/network administrator assignment.

 

career profile

ø  a+ certification.

ø  network+ certification.

ø  extensive professional development.

ø  over five years of relevant it background.

ø  career built with organizations in the it industry.

ø  expertise in all facets of effective network administration.

ø  meet stringent deadlines on consistent basis

ø  excellent team player.

ø  record of progression to positions of increasing authority and responsibility.

ø  knowledgeable in software, databases, operating systems and hardware.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  capacity to restructure business requirements into technical specifications.

 

professional experience

flextel communications, kingstown, st. vincent                                                                        2006 - present

it technician/networking

       recruited to perform critical it functions in a high volume environment.

       act as both administrator and technician.

       evaluate, analyze and assess system operations to ensure maximum productivity.

       effectively identify all problems/issues.

       develop and execute resolutions to all problems.

       deliver exceptional support to all users.

       maintain currency with it technical advances and apply to daily operations.

 

blue sky communications, kingstown, st. vincent                                                                         2003 - 2005

it technician

       retained for first career it position.

       tasked with wide-ranging technical duties.

       ensured operational status of all hardware/software.

       coordinated with user base to achieve exceptional service delivery.

 

education/certification

school of business & computer science - sbcs
a+ certificate
network+ certificate

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