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Yyyyyy x. yyyyyy
527 East Center Street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Client-focused, details-driven team player eager to contribute proven Customer Relations,
Administrative Support, and Workflow Prioritization talents toward maximizing a company s productivity.
Profile
Ø Contribute sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business operations.
Ø Adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
Ø Skillful at performing independently or as a valuable team member to exceed all operational goals.
Ø Recognized for outstanding customer service support contributions among heavy telephone call volume for Vessel Assist / Boat America Corporation in 2007 and 2008.
Professional Synopsis
Member Services Representative / Office Assistant
Vessel Assist / Boat America Corporation, Costa Mesa, CA 2005 C Present
Ø Apply dynamic interpersonal relations talents toward overseeing wide-ranging client-driven operational support activities, including promptly handling consumer requests regarding emergency water / road issues and effectively resolving business challenges.
Ø Contribute strong technical abilities instrumental in expertly utilizing multifaceted computer programs (i.e. Microsoft Office, Cisco Systems) to maintain fast-paced administrative efforts, along with accurately processing all contractor billing and organizing comprehensive work cases.
Ø Liaise among top-performing United States Coast Guard personnel, various local municipalities, and emergency responders to attain seamless business operations.
Customer Service / Receptionist
Macerich Management Company, Downey, CA 2004 C 2005
Ø Optimized administrative efficiency by courteously managing telephone inquiries within a high-volume multiline system to ensure superior customer service levels at all times, including effectively organizing / distributing confidential business correspondence for executive-level management review.
Ø Provided accurate cash handling abilities, along with guaranteeing the proper documentation of values through consistent recordkeeping and data management practices.
Cashier
Jack-in-the-Box Restaurant, Downey, CA 2002 C 2003
Ø Ensured the successful operations of a fast-food restaurant by efficiently handling customer orders, maintaining responsibility for basic cash drawer handling / troubleshooting, and consistently achieving a clean and productive working environment.
Education, Certification, and Technical Proficiencies
Chemistry Major (3.67 GPA In Progress)
~ Alpha Gamma Sigma Honorary Society Member • Cypress Chemistry Club Member ~
Cypress College
Commercial Aviation Certificate (3.5 GPA)
~ Cypress Chargers Flying Team Member ~
Cypress College
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) • Cisco Systems • Internet Explorer
~ Willing to Learn / Master Additional Programs as Necessary ~
Yyyyyy x. yyyyyy
527 East Center Street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging and rewarding [ Insert Job Title ] role within your progressive organization, and am submitting my resume for your review.
I am eager to apply my Customer Relations, Administrative Support, and Workflow Prioritization background toward maximizing your company s productivity and profitability. I can demonstrate sharp decision-making skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies to support diverse business initiatives.
You will find me to be a leader in providing optimal client-focused support, as well as an individual who is adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality. In addition, I am skillful at performing independently or as a valuable team member to exceed all operational goals, and have been recognized for outstanding professional contributions by previous employers. For these aforementioned reasons, I believe I will prove to be an incredible asset to your company.
I look forward to hearing from you in order to discuss an available opportunity for which I am qualified. I may be reached as indicated, and thank you in advance for your time and consideration.
Sincerely,
Yyyyyy x. yyyyyy
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