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Yyyyyy x. yyyyyy

527 East Center Street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Client-focused, details-driven team player eager to contribute proven Customer Relations,

Administrative Support, and Workflow Prioritization talents toward maximizing a company s productivity.

 

Profile

 

Ø  Contribute sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business operations.

Ø  Adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

Ø  Skillful at performing independently or as a valuable team member to exceed all operational goals.

Ø  Recognized for outstanding customer service support contributions among heavy telephone call volume for Vessel Assist / Boat America Corporation in 2007 and 2008.

 

Professional Synopsis

 

Member Services Representative / Office Assistant

Vessel Assist / Boat America Corporation, Costa Mesa, CA                                                2005 C Present

 

Ø  Apply dynamic interpersonal relations talents toward overseeing wide-ranging client-driven operational support activities, including promptly handling consumer requests regarding emergency water / road issues and effectively resolving business challenges.

Ø  Contribute strong technical abilities instrumental in expertly utilizing multifaceted computer programs (i.e. Microsoft Office, Cisco Systems) to maintain fast-paced administrative efforts, along with accurately processing all contractor billing and organizing comprehensive work cases.

Ø  Liaise among top-performing United States Coast Guard personnel, various local municipalities, and emergency responders to attain seamless business operations.

 

Customer Service / Receptionist

Macerich Management Company, Downey, CA                                                                             2004 C 2005

 

Ø  Optimized administrative efficiency by courteously managing telephone inquiries within a high-volume multiline system to ensure superior customer service levels at all times, including effectively organizing / distributing confidential business correspondence for executive-level management review.

Ø  Provided accurate cash handling abilities, along with guaranteeing the proper documentation of values through consistent recordkeeping and data management practices.

 

Cashier

Jack-in-the-Box Restaurant, Downey, CA                                                                                   2002 C 2003

 

Ø  Ensured the successful operations of a fast-food restaurant by efficiently handling customer orders, maintaining responsibility for basic cash drawer handling / troubleshooting, and consistently achieving a clean and productive working environment.

 

Education, Certification, and Technical Proficiencies

 

Chemistry Major (3.67 GPA In Progress)

~ Alpha Gamma Sigma Honorary Society Member Cypress Chemistry Club Member ~

Cypress College

 

Commercial Aviation Certificate (3.5 GPA)

~ Cypress Chargers Flying Team Member ~

Cypress College

 

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) • Cisco Systems • Internet Explorer

 

~ Willing to Learn / Master Additional Programs as Necessary ~

Yyyyyy x. yyyyyy

527 East Center Street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging and rewarding [ Insert Job Title ] role within your progressive organization, and am submitting my resume for your review.

 

I am eager to apply my Customer Relations, Administrative Support, and Workflow Prioritization background toward maximizing your company s productivity and profitability.  I can demonstrate sharp decision-making skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies to support diverse business initiatives.

 

You will find me to be a leader in providing optimal client-focused support, as well as an individual who is adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.  In addition, I am skillful at performing independently or as a valuable team member to exceed all operational goals, and have been recognized for outstanding professional contributions by previous employers.  For these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you in order to discuss an available opportunity for which I am qualified.  I may be reached as indicated, and thank you in advance for your time and consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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