yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

productive, quality-oriented hospitality professional eager to contribute exceptional hotel experience, event management and project administration skills toward optimizing operations of a progressive organization in the role of meeting/conference planning manager.

 

career profile

ø  over eight years of operations experience in the hospitality sector.

ø  degree in secretarial procedures.

ø  focus on productivity enhancement and meaningful cost control.

ø  award-winning record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging project, marketing and event planning background.

ø  hyatt meeting master certified and hyatt certified service essentials trainer.

ø  skilled in policy/procedures and process improvement.

ø  well-versed in vip management and protocols.

ø  oversaw hosting of nfl super bowl xxxix guests and events.

ø  comprehensive grasp of business management and office administration.

ø  outstanding communications and presentation skills.

ø  expertise in providing support to senior management.

ø  well-organized multi-tasker with strong detail orientation.

 

technology skills

ms office suite, envision, pms, sca reports, banquet prospectus, delphi

 

professional experience

hyatt regency washington on capitol hill, washington, dc                                                         2009 - present

catering & convention services manager

      recruited to ensure legal compliance for all group contacts,

      .deliver meeting planners with accurate forecasting information and pricing for budgeting purposes.

      resolve challenges by providing options in immediate situations and for future reference.

      oversee multiple simultaneous events by prioritizing, regulating workload and meeting deadlines.

 

hyatt regency atlanta, atlanta, ga                                                                                                  2007 - 2009

convention services manager

      oversee rooming lists for groups of up to 7,000 room nights.

      maintain average score of 4.9 of 5.0 on maritz meeting planner survey scores.

      plan and manage conventions for 1,260 room hotel with 180,000 sq. ft. of meeting space.

      coordinate banquets, meeting rooms, arrivals and departures for such organizations as at&t, march of dimes, national hockey league, national 4h congress and ernst & young.

      gained expertise in envision, pms, sca reports and banquet prospectus applications.

 

hyatt regency jacksonville riverfront, jacksonville, fl                                                                   2004 - 2007

convention services manager/travelling task force manager

      travelled extensively to assist planning and execution of catering and conventions.

      hyatt meeting master certified and hyatt certified service essentials trainer.

      spearheaded transition from adams mark to hyatt regency in 2005.

      directed vip visits by such notables as senator john edwards and nfl commissioner paul tagliabue.

      hosted super bowl xxxix and was awarded manager of the quarter for third quarter 2005.

 

yyyyyy x. yyyyyy

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the stanley hotel, estes park, co                                                                                                   2002 - 2004

conference services manager

      managed and ran conferences for groups of up to 300 guests.

      developed budgets/forecasts.

      negotiated and implemented contracts.

      effectively researched organizations.

      initiated room designs for 16,000 sq. ft. meeting space.

 

earlier background

prior to 2002, employed by caldwell memorial hospital in capacity of training coordinator in admitting department facilitating training, establishing new procedures and recruiting personnel; lenoir police department in communications and records departments handling 911 calls, organizing accident reports and guiding officers to crisis and non-crisis situations and sealed air corporation as production and training scheduler.

 

education

kings college, charlotte, nc

business diploma, secretarial procedures, 1990

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an event planner & manager capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over eight years of hotel and event management experience.  to complement this background, i possess conference management, event logistics organization, vip hosting, budgeting and forecasting skills as well as analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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