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brenda berens 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
productive, quality-oriented administrative professional eager to contribute exceptional executive support, office management and project management skills toward optimizing operations of a progressive organization.
career profile
ø over 23 years of administration and office management experience.
ø focus on productivity enhancement and meaningful cost control.
ø record of progression to assignments of increasing authority and responsibility.
ø provide exceptional executive support.
ø wide-ranging project and general operations background.
ø experienced in scheduling and overseeing management calendars.
ø skilled in policy/procedures and process improvement.
ø comprehensive grasp of business management.
ø outstanding communications and presentation skills.
ø expertise in providing research and data collection.
ø well-organized multi-tasker with strong detail orientation.
ø college-level business management studies.
professional experience
kaiser permanente, aurora, co 2006 - present
administrative assistant, 2008 - present
assigned additional duties to proofread correspondence, formulate presentations and research various issues.
manage supervisor s calendar, compile reports and make travel arrangements.
track expenditures, process payment authorizations and compiled reports.
on-call patient registration associate, 2006 - present
recruited as first point-of-contact and registration assistant for patients and members
performed cash reconciliation and handling while developing positive patient relationships.
bath and body works, littleton, co 2005 - 2006
floorsets
cleaned/stocked shelves and processed inventory items/concerns.
teamsters local 961, denver, co 2002
clerical
processed billing statements and mailings.
answered phones, routed calls and took messages.
received and distributed mail.
earlier background
prior to 2002, employed by united food and commercial workers, local 7 in numerous capacities; office & building manager/personnel director overseeing 25 employees and implementing policies; office/building manager responsible for operations of records department, managing staff of 13 processing records for over 18,000 accounts; conference coordinator arranging overnight accommodations and organizing registration; secretary to the president/secretary to the treasurer facilitating communications with president s office and coordinating with executive board; secretary to the secretary-treasurer (see above); secretary to the president (see above) and receptionist answering phones and general clerical work.
education
red rocks community college, lakewood, co
business management studies
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