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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Solutions-focused Human Resources Manager specializing in Quality Team Building, Staff Diversity, Training / Development, and Program / Process Improvement eager to maximize an employer s productivity and profitability.
Profile of Qualifications
Employee Relations Recruitment Processes Program Development FLSA / FMLA / EEOC Strategic Planning
Training / Development Employee Mentoring Immigration / Visa Issues Benefits / Compensation Business Support
Quality Team Building Diversity Management Conflict Management Sales Presentations Data Management
Career Achievements
Led strategic initiatives to profitably improve retention, staffing, and management efforts for a billion-dollar corporation with 26,000+ worldwide employees, along with developing in-house recruitment / corporate practices to attract high-caliber talent.
Secured $500,000 in savings, reduced time to fill open positions 50%, and achieved $300,000 in annual recruiting cost savings by eliminating 95% of external search firms via the implementation of consistent standards for use of employment companies.
Successfully coordinated company acceptance of competency-based performance appraisals affecting sales, service, and facilities management departments to include effectively organizing 360 assessments.
Decreased sales turnover from 57% to 43% within 6 months by establishing a timeline encompassing employee satisfaction surveys, exit interviews, and professional development programs.
Supported the development of training programs such as New Hire Orientations, Sexual Harassment, and Customer Service.
Professional Synopsis
Manager of Human Resources, IKON Office Solutions, Lenexa, KS 2006 C Present
Apply dynamic leadership talents toward creating targeted employee relations and career development programs supporting 600 employees to include directing all HR requirements for multiple areas of corporate-shared service groups.
Maximize operations productivity by collaborating with business partners to create innovative performance management tools, along with participating in the development and delivery of company-wide performance management processes.
Build solutions-focused teams by training supervisors and managers in candidate selection and interviewing techniques.
Senior Human Resources Representative, SPX Cooling Technologies, Inc., Overland Park, KS 2006
Expertly administered comprehensive employee and community relations for a 20,000-employee manufacturing corporation.
Contributed sharp analytical abilities toward evaluating exempt / non-exempt position compensations to promote internal equity and market competitiveness, along with gathering key data from diverse company staff to draft accurate job positions.
Ensured appropriate classification by reviewing FLSA status of positions to include developing and implementing FLSA compliance training programs for management / non-exempt employees to avoid litigation relation to FLSA violations.
Drove company growth by recruiting for multiple positions / levels (i.e. engineering, research / development, operations, finance).
Ensured appropriate classifications by reviewing FLSA status of positions to include developing and implementing FLSA compliance training programs for management / non-exempt employees to avoid litigation related to FLSA violations.
Improved turnover rates by using behaviorally-based interview questions and technical input from hiring managers to conduct effective phone screens and face-to-face interviews, as well as administer exit interviews, analyze results, and compile statistics.
Optimized records management by administering an electronic HR forms database with the support of IT and hiring managers, along with completing PeopleSoft data entry for all new hires and maintaining detailed files reflecting transfers, promotions, etc.
Human Resources Generalist / Trainer, Pitney Bowes Management Services, Overland Park, KS 2001 C 2006
Played a vital role in consulting with client organizations in various areas such as staffing, workforce relations, training, benefits / compensation, leadership development, change management, performance coaching, and business planning, among others.
Strategically steered HR activities to include leading company training programs; handling all FMLA and EEOC compliance issues; and managing a $100,000 budget while concurrently directing employment and recruitment efforts.
Demonstrated strong communication skills to deliver sales presentations for add-on business, contract renewals, and HR-related contractual information in partnership with operations and sales teams.
Recruited, interviewed, hired, and terminated employees and supported exempt / non-exempt employee relations in 14 states.
Additional Professional Roles Held Prior to 2001
Education
Master of Business Administration Webster University
Master of Arts in Human Resources Management Webster University
Bachelor of Arts in Psychology / Business Southwest Missouri State University
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your organization, and am confident that my broad range of skills can achieve your key objectives. I offer solid Employee Relations, Team Building, Training / Development, and Program / Process Improvement experience, and am well-versed in all facets of Diversity Management, Strategic Planning, and FLSA / FLMA / EEOC Compliance.
To complement my background, please note that I hold an MBA and M.A. in Human Resources Management from Webster University. I also have a B.A. in Psychology / Business from Southwest Missouri State University.
Currently, as a Manager of Human Resources for IKON Office Solutions, I apply my dynamic leadership talents toward creating targeted employee relations and career development programs supporting 600 employees to include directing HR requirements for multiple areas of corporate-shared service groups. Within this role, I led strategic initiatives to profitably improve retention, staffing, and management efforts for this billion-dollar corporation with 26,000+ worldwide employees. During this time, I secured $500,000 in savings, reduced time to fill open positions 50%, and achieved $300,000 in annual recruiting cost savings by eliminating 95% of external search firms via the implementation of consistent standards for use of employment companies. As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.
You will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities. In addition, I can plan, delegate, and manage multiple tasks within high-pressure, deadline-driven environments while streamlining human resources / recruitment processes to increase productivity, efficiency, and quality. For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.
I look forward to hearing from you, and thank you in advance for your time and consideration.
Sincerely,
Anthony Harris
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