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Amy Chang
1721 Purdue Ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Business Support ~ Executive/Administrative Assistance
Qualifications Profile
Offering wide range of business experience spanning broad areas of operations, from providing quality executive/administrative/office support to delivering world-class customer service
Excel in planning, coordinating and steering projects to optimize productivity, meet critical timelines and accommodate high-volume workflow; strong prioritization and multitasking abilities
Proficient in Web Site Management, Internet Marketing and Promotion, and Database Management; software/applications include MS Word, Excel, Outlook, Adobe PhotoShop, and Dreamweaver MX
Type 76 wpm accurate
Dynamic communication and interpersonal relation skills; bi-lingual, English and Mandarin
Consistently present a positive, professional image in interfacing with public
Experienced in hiring, training and mentoring team members
Career Track
Executive Assistant, Gemini Partners-Los Angeles, CA 2004-2009
Actively support optimal operational performance of busy investment banking firm by providing quality administrative assistance to 5 principals; strategically coordinate meetings, calendars, calls, and travel to maximize use of time and resources
Proficiently manage a 3,500+ client database and outbound marketing program instrumental to driving business growth and delivering quality services; collaborate in ongoing client website development, updates and maintenance
Demonstrate solid understanding of accounting practices in efficiently managing expense accounts
Professional Model 1999-2004
Applied sharp business acumen toward effectively marketing services and booking/negotiating print and video work for national magazines, commercials, promotions, and trade shows
Acting as Creative Director, designed, launched and managed a self-promotional website
Accounting Assistant, AppleOne Employment-Sacramento, CA 1999
Efficiently managed broad-scope administrative functions ranging from maintaining client records, documentation, database, and files to controlling inventory, steering shipping/receiving operations and organizing/facilitating general office operations
Senior Teller/Assistant Manager, Cash n Go-Sacramento/Woodland, CA 1997-1999
Ensured delivery of superior customer service in managing client transactions, including new accounts, collections and order processing as well as phone/on-site client issues resolution
Contributed sharp leadership skills toward hiring and training new tellers
Entrusted with store opening and closing activities as well as vault management
Academic Credentials
BA Candidate, University of California, Davis
Leadership Activities
Math and English Tutor, Kumon Learning Center
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