yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused sales / management professional and recent b.s. in business administration graduate specializing in human resources support, quality staff recruitment, training / development, benefits / payroll management, and program development eager to contribute breadth of experience toward optimizing an employer s success.

 

profile of qualifications

 

         top-performer who makes decisions to reflect positively on business productivity, corporate well-being, and employee satisfaction.

         integral team player who provides quality staff recruitment that encourages low turnover rates and high levels of company loyalty.

         excellent communicator plans, prioritizes, and manages multiple assignments within fast-paced, deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical talents.

         licensed notary public by the state of florida; proficient in microsoft office suite.

         fluent in spanish.

key areas of expertise

 

employee recruitment        objective evaluations     benefits / payroll support     business communications       strategic planning

quality team building         interview scheduling       program development          client / customer relations      data management

training / development       employee mentoring       process improvement           confidential documentation      workflow prioritization

professional synopsis

 

staff recruitment / team building

         drive business growth by recruiting, hiring, and supervising top-performing customer service and administrative teams to include creating training / development programs in coordination with company initiatives to guarantee consistency among operations.

         play a vital role in building quality teams by performing targeted coaching sessions and objective employee evaluations, along with proficiently handling all benefits enrollment / management, payroll / timesheets support, and vacation scheduling efforts.

         plan and delegate individual and team employee tasks / assignments to optimize use of resources and meet key goals.

         foster cooperative and diversity-based teamwork across a multitude of personnel levels at all times.

 

administrative operations

         apply dynamic leadership and analytical abilities toward managing confidential documentation (i.e. contracts, credit reports, employer / income data, ssns) to include organizing, drafting, and disseminating regular reports to support company functions.

         expertly formulate strategic decisions based on analysis of regular sales / business reports to maximize bottom-line results.

         liaise among diverse operations teams (i.e. purchasing, sales, construction) to ensure seamless business processes.

         demonstrate solid data management via strong filing practices to include performing at above-average productivity levels.

 

sales / customer service

         utilize broad scope of industry and company knowledge to improve sales, product / services awareness, and brand imaging.

         interface with clients to ascertain key needs / requirements to include evaluating budgets and advising of design options.

         contribute superior communication skills to promptly handle customer requests and effectively resolve business challenges.

         exceed customer satisfaction ratings on jd power & associates scores by performing outstanding client services at all times.

         instrumental in launching a profitable division-wide customer care program to include 4 detailed client visits per year.

professional experience

 

 

new home consultant (2006 c 2007) • design consultant (2005) • customer care manager (2002 c 2004)

 

 

administrative assistant

education

 

b.s., business administration (human resources management graduated 12 / 2009)                       university of central florida

a.a., business administration                                                                                                                         brevard community college

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

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company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

as a recent b.s. in business administration graduate, i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer solid experience in human resource support, staff recruitment, and team building, and am well-versed in all facets of benefits / payroll management, training / development, process improvement, sales, and customer / client relations.

 

as aforementioned, please note that i recently attained a b.s. in business administration (human resources management emphasis) from the university of central florida, and hold an a.a. in business administration from brevard community college.  to complement my background, i am also a licensed notary public (state of florida).

 

throughout my long-time, multi-location career with lennar homes, inc., i have performed diverse management and consultative functions.  recently, as customer care manager, i drove business growth by recruiting, hiring, and supervising top-performing customer service and administrative teams to include creating training / development programs in coordination with company initiatives to guarantee consistency among operations.  within this role, i scheduled team tasks to optimize use of resources; performed targeted coaching sessions and objective employee evaluations; and proficiently handled all benefits enrollment / management and payroll / timesheets support.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple tasks within deadline-driven environments while streamlining human resources and general business efforts to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

catherine terry