Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx/ (xxx-xxx-xxxx ~ abc@xyz.com

 

Versatile, perceptive, and achievement-driven Senior Management Executive with proven experience in the highly competitive Hospitality sector. Long-respected for advanced abilities in hotel management, business development, sales, client relations, and account management. Outstanding blend of expertise in staff leadership, communication, creative problem solving, and driving revenue goals to meet strict timelines. Excel at managing employees, fusing resources, and advancing organizational directives through innovative programs and initiatives. Adeptly decodes complex situations and deploys business instinct to present logical plans then delegates effectively, remains committed to outcome, and embraces flexible ways to achieve goals.

Core Competencies:

Business Development        Relationship Management        Revenue Optimization

Corporate Performance        Sales Direction/Initiatives        Purchasing/Procurement

Financial Management        Food & Beverage Operations        Personnel Management

 

President and CEO, 2008 - Present

Railroad Square Hotel & Conference Event Center, Durango, CO

• Develop, design, build, and plan $42MM project consisting of four-diamond luxury hotel, spa, retail, conference center, and real estate development.

 

Director of Real Estate & Business Development, 2007 to 2008

La Campanella & Andiamo Group, Durango, CO

         Defined an innovative strategic plan for a $20MM commercial development.

         Offered expertise in converting the property from full ownership to fractional ownership.

 

General Manager, 1997 to 2007

Historic Strater Hotel, Durango, CO

         Oversaw all operational aspects of this 120-yr old Victorian hotel with 93 distinct rooms, 4-star hotel, martini bar, saloon, theater, retail stores, and commercial spaces.

         Directed the success of 140 staff members and monitored internal activities related to accounting, sales, marketing, and human resource management.

         Launched corporate identity and rebranding feats to build a stronger reputation and capture a larger market share.

         Enhanced professional potential of staff through comprehensive training modules.

         Regulated internet marketing initiatives and provided insight on website content.

         Ensured the delivery of consistently high-quality service, even during renovations.

         Suggested new food and beverage selections which increased the popularity of the previously underperforming restaurant.

         Designed, and constructed new concepts with food and beverage outlets that were under performing.

         Boosted employee morale and simultaneously increased retention of staff and management through proven personnel management strategies.

Key Accomplishments

• Handled oversight of this hotel that produces $6.1MM in annual revenue.
• Significantly impacted guest satisfaction and sales while in leadership; kept the occupancy level at an all time high of 71% with ADR around $140.
• Led operations while hotel received the Governors Award for Colorado.
• Exceeded targeted performance goals and awarded each year with a bonus and profit sharing of 25% of base salary.
• Supported the owner of hotel who earned the Hotelier of the Year award by CH&LA.
• Key reason Mahogany Grille and The Office Spiritorium Bar was awarded best new restaurant and bar in 1997 by Golf Magazine in Southwest Colorado. 
• Led projects valued at $750K but recouped funds in 26 months.

 

Additional Experience:

 

General Manager

Red Lion Hotel/Doubletree Hotel, Durango, CO

         Managed all operations of this full service hotel with 150 employees, included 159 guest rooms and $7.2MM in annual sales.

 

Rooms Division Manager/Interim General Manager

Red Lion Hotel, Bakersfield, CA

         Oversaw full service conference hotel with 262 guest rooms, 250 employees, 2 restaurants, 2 bars, commercial and retail space and $22MM in annual revenue.

 

Director of Front Office Services/Sales & Conference Manager/Director of Guest Services & Concierge/Rooms Revenue Manager/Night Manager/Corporate Trainer

Red Lion Hotel, Costa Mesa, CA

 

Director of Front Office/Director of Food & Beverage/ Corporate Trainer

Doubletree (Compri) Hotel Headquarters, Ontario, Canada

 

 

Hotel Management, Chaffey College

 

 

  Rooms Division Manager of the Year, Red Lion Hotels

  Awarded Presidential Award for FLC Citizen of the Year

 

 

  Durango Area Tourism Board Member and President

  Colorado Hotel & Lodging Association Board of Director

  High Noon Rotary Board of Director

  Durango Transportation Authority Board Member

  United Way Board of Director

  Durango Human Resource Association Member

  Durango Foundation of Educational Excellence Board of Director

  Fort Lewis College Foundation and Booster Club Board of Director

  President/Board Member of Southwest Colorado Youth Football Association

  Humane Society Board of Director

  Red Cross Board of Director

  Durango Chamber of Commerce Board of Director

  Member of the National Historic Hotel Association of America

  Member of the National Preservation Association

  United Artist Entertainment and SAG Member

  CVB Bakersfield Board of Directors

  Selected as Fetzer Vineyards Food and Beverage Marketing Team

  Certified coach & official for SWCYFA, DYBA and DFOA

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx/ (xxx-xxx-xxxx ~ abc@xyz.com

 

<Date>

 

<<First Name>> <<Last Name>>

<<Title>>

<<Company>>

<<Street Address, Suite #>>

<<City, State Zip Code>>

 

Dear <<Courtesy>> <<Last Name>>,

 

It is with great confidence that I offer my 15+ years of hospitality industry expertise to your organization. As I pursue the <<Position Title>> within <<Company Name>>, I recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

Experience as a General Manager of large hotel facilities that produce revenue in the millions is the basis for my confidence that I would be a valuable asset to your organization. My career history consists of vast experience in hospitality and hotel management. Many of the advancement that have occurred within the organizations I have worked in resulted from my recommendations for improvements, controls, new methods, and other changes to improve efficiency.

 

My duties are often of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors were involved. With this experience, I formulated policies and procedures relevant to daily operational and special organizational program based on information of a conceptual nature from varied and complex sources. With vast knowledge of the principles and techniques of management including organization, planning, staffing, training, budgeting, and reporting, and a strong background in fiscal planning, and budgeting that I bring to your organization.

Keep in mind my significant accomplishments such as:

 

 

         Leading operations for a new $42MM four-diamond luxury hotel, spa, retail, conference center, and real estate development.

         Structuring an innovative strategic plan for a $20MM commercial development.

         Oversaw full service conference hotel with 262 guest rooms, 250 employees, 2 restaurants, 2 bars, commercial and retail space and $22MM in annual revenue.

 

My aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. I welcome more discussion about how my skills can help in meeting the goals and objective of your organization. Until then, should you have any additional questions feel free to contact me at your convenience.

 

Sincerely,

 

 

 

 

 

Yyyyyy x. yyyyyy

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