Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

Email Address:  abc@xyz.com

Country of Citizenship: United States

 

Vacancy Announcement:          XXX

 

Core Competencies

 

Project Development, Contractor Oversight, Permitting Process, Regulatory Compliance, Design, Operations, Project Leadership, Commercial Projects, Engineering, Public Relations, Permitting Activities, Strategy Development, Work Scope and Compliance; Team Building; Training and Development; Scheduling; Strategic Planning; Creative Problemsolving; Collaborative Teamwork; Leadership; Client Relations; Customer Service; Business Development; Performance Evaluation; Management Reporting; Decision Making; Communication, Revenue Optimization, Sales Force Leadership, Manufacturer Relations

 

Work Experience

 

Senior Team Member, 2002 C 2006

KLNG Experience Project

Address

City, State Zip

Employer Phone: (xxx-xxx-xxxx; Permission to Contact: Yes

Contact: Supervisor Name, Supervisor s Title; (xxx-xxx-xxxx

Salary (per year): $00,000; Hours Per Week: 00

 

Spearheaded a variety of functions related to the project completion including financial management, policy implementation on behalf of management. Administrated budgets and verified additional expenses prior to payment. Maintained continuous alignment of program scope by analyzing and managing project risks and costs with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. Negotiated and drafted subcontract obligations to complete specialty work or administrative services as required. Headed up consulting efforts with relation to Keyspan projects, LDC operations, KLNG expansion project development history, and general management functions.

 

Advised organization on how to achieve greater levels of success including strategic performance management methodologies, process assessment work, and the application of technologies to business.

Managed multiple aspects of several consecutive and coinciding projects including addressing strategic and business directives, internal/external stakeholder relations, and generating project status reports. Advised on the placement of necessary human resources associated with project schedule. Mandated that Project Managers and Team Leaders remain focused on the ultimate goal of project completion and success taking into account relevant factors such as cost, scheduling, completion of individual project phases.

 

Trade Ally, 1999 C 2002

Keyspan, Phoenix Natural Gas, Northern Ireland                         

Address

City, State Zip

Employer Phone: (xxx-xxx-xxxx; Permission to Contact: Yes

Contact: Supervisor Name, Supervisor s Title; (xxx-xxx-xxxx

Salary (per year): $00,000; Hours Per Week: 00

 

Engineered a gas distribution system in Belfast, Ireland after a 50% purchase of Phoenix Natural Gas by Keyspan, responsible for developing a system of gas distribution in the city of Belfast, Ireland. Cultivated a pipeline delivery system and drove customer base in a positive direction. Directed the success of plumbing professionals by enhancing professional development in marketing and client relations strategies. Trained plumbing professionals in marketing techniques and enhanced customer relations. Managed relationships with plumbing professionals and executive management. Implemented systems installation and billing techniques. Oversaw end use equipment selection and marketing strategies. Collaborated with local organizations on the safety and efficiency of gas usage.

 

Director Trade Ally, 1989-1999   

Keyspan - Marketing and Sales/Trade Development

Address

City, State Zip

Employer Phone: (xxx-xxx-xxxx; Permission to Contact: Yes

Contact: Supervisor Name, Supervisor s Title; (xxx-xxx-xxxx

Salary (per year): $00,000; Hours Per Week: 00

 

Directed the sales performance of sales force by addressing how to maximize gas sales through needs analysis, competitor assessment, adhering to quotas, and maintaining sales territories. Successfully penetrated residential and multi-family markets and the commercial and industrial markets and developed new gas load opportunities. Consulted with trade allies, including architects/engineers, equipment manufacturers, distributors, installer and the financial community to develop and initiate programs that boosted the Brooklyn Union Gas market share.

 

Answered customers' questions about products, prices, availability, product uses, and credit terms. Attended sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments. Collaborated with colleagues to exchange information such as selling strategies and marketing information. Completed product and development training as required. Contacted new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

 

Emphasized products based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations. Informed customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products. Maintained customer records, using automated systems; negotiated prices and terms of sales and service agreements. Prepared sales contracts for orders obtained, and submitted orders for processing. Completed sales presentations and proposals that explain product specifications and applications.

 

Provided customers with ongoing support. Quoted prices and other bid specifications. Recommended ways for customers to alter product usage in order to improve production. Selected the correct products or assisted customers in making product selections, based on customers' needs, product specifications, and applicable regulations. Studied information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.

 

Customer Service Dispatching, 1985 C 1989

Brooklyn Union Gas

Address

City, State Zip

Employer Phone: (xxx-xxx-xxxx; Permission to Contact: Yes

Contact: Supervisor Name, Supervisor s Title; (xxx-xxx-xxxx

Salary (per year): $00,000; Hours Per Week: 00

 

Scheduled and dispatched workers, work crews, equipment, or service vehicles for emergency and non-emergency service or repairs. Utilized radio, telephone, or computer to transmit assignments within a 24x7 call center environment. Compiled statistics and reports on work progress. Arranged for necessary repairs to restore service and schedules. Conferred with customers or supervising personnel to address questions, problems, and requests for service or equipment. Determined types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.

 

Monitored personnel or equipment locations and utilization to coordinate service and schedules. Oversaw all communications within specifically assigned territories. Prepared daily work and run schedules. Received or prepared work orders. Maintained files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Relayed work orders, messages, and information to or from work crews, supervisors, and field inspectors. Testified on behalf of Brooklyn Union in legal matters pertaining to incidents .

 

 

Customer Contact, 1970 C 1985

Brooklyn Union

Address

City, State Zip

Employer Phone: (xxx-xxx-xxxx; Permission to Contact: Yes

Contact: Supervisor Name, Supervisor s Title; (xxx-xxx-xxxx

Salary (per year): $00,000; Hours Per Week: 00

 

Completed the tasks associated with Call Center Operations, Credit and Collections, and Replevin. Located and notified customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Received payment and posting amount to customer's account; prepared statements to credit department if customer failed to respond; initiated repossession proceedings; kept records of collection and status of accounts.

 

Education

 

High School:

 

Name, City, State

High School Diploma; Year

 

College/University:

 

Name, City, State

Degree, Year

0.00/4.00 GPA; 00 Semester Hours

 

 

 

Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

Email Address:  abc@xyz.com

Country of Citizenship: United States

 

 

<Date>

 

<<First Name>> <<Last Name>>

<<Title>>

<<Company>>

<<Street Address, Suite #>>

<<City, State Zip Code>>

 

Dear <<Courtesy>> <<Last Name>>,

 

 

I am sure that my expertise and knowledge of client requirements, consulting engagements, and overall industry knowledge would be of great benefit to your organization. While I appreciate a good challenge in my career, I am  also seeking a position where I can grow as a professional and significantly contribute to the success of your organization.

 

It is not my intent to simply obtain a job, I wish to expand my career past previous boundaries and engage in program and project management functions that force me to implement my strong strategic planning abilities, along with a keen sense of leadership that results in defining productive teams that obtain undeniable results.

 

Once you review my resume, you will see that I consistently utilize the concepts learned during my progressive career. My recent positions require that I call upon all my experiential and educational capacity to deliver great results for my clients.

 

I remain aware of changes in various sectors by reading current publications and absorbing what new and innovative business technologies are emerging. My intent is to provide strong project guidance, teambuilding efforts, operational oversight, and consistent success.

 

When you desire to contact me for our interview, please contact me by way of the aforementioned information. Thank you for your time and consideration.

 

Respectfully,

 

 

Yyyyyy x. yyyyyy

Enclosure