Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Dynamic Customer Service Supervisor specializing in Telecommunications Industry eager to contribute expertise toward actively supporting a progressive organization in optimizing resultsyyyyyy x. yyyyyy
Profile of Qualifications
Ø Offering over 15 years experience in delivering world-class customer service to commercial clients through decisive leadership of Customer Service and Account Management operations
Ø Effectively train, develop and direct client-focused teams committed to meeting customer needs and maximizing satisfaction levels
Ø Proactively interface with clients to define, address and troubleshoot escalated issues in order to provide solutions-focused response and timely resolution
Ø Excel in defining and implemented targeted strategies, marketing/promotional initiatives and events to optimize competitive leveraging and drive high-volume business growth; routinely recognized by management for dynamic performance
Ø Consistently achieve 100% performance audit scores
yyyyyy x. yyyyyy
Professional Experience
Qwest - CO 1992-Present
Customer Account Manager-Littleton; 2006-current
Ensure delivery of superior customer service in providing quality support to apartment complex leasing staff contracted with company as preferred telecom service provider
Contribute dynamic leadership skills toward effectively training, developing and leading top-performing team
Actively collaborate in planning, coordinating and facilitating property events to boost target market penetration and generate referral business
Manager, Large Business and Government Repair Center-Colorado Springs; 1995-2002
Successfully supervised, trained and evaluated team of 16 service repair technicians in efficiently taking trouble reports from business and government clients to ensure prompt servicing and high customer satisfaction levels
Personally responded to and resolved escalated customer issues across a 14-state region
Customer Escalations Manager; 1992-1995
Worked closely with Public Utilities Commission in ensuring regulatory compliant resolution of client complaints for 14-state territory; actively consulted with executives for timely resolution
yyyyyy x. yyyyyy
Education
BA, Art and Music, Concordia College-Moorhead, MN
yyyyyy x. yyyyyy
Professional Development
Efficacy for Women; 1995 Coaching Skills and Pluralism; 1994
Motivating Exceptional Performance; 1994 Team Problem Solving; 1993
Managing in the 90's; 1993 Risk
Taking for Professional Development; 1993
5 Courses-Center for Professional Development; 1993 Be
a People Pro Training; 1988
yyyyyy x. yyyyyy
Community Activities
Volunteer Music Teacher, Kilmer Elementary-Monument, CO; 2003-2005
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!