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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

results-driven manager specializing in the hospitality/f&b sector eager to contribute expertise in operations, team building, customer service, and fiscal administration toward actively supporting a progressive organization in optimizing bottom-line performance.

profile

 

  • respected manager offering over 25 years of solid and progressive experience in restaurant/food service operations, retail management and guest service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • specific retail expertise in menu creation, food quality, supply purchasing, and inventory management.
  • strong hands-on experience coordinating accounting, business operations, marketing, and sales in achieving all hospitality goals and objectives.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • dynamic communication, presentation, negotiation, and relationship management skills.

 

professional experience


sales consultant renewal by andersen windows and patio doors                                       2010-present

  • successfully steer sales operations to generate high volume growth and revenue on behalf of company.

 

general manager the beach bar and grill                                                                                      2007-2010

  • sharp business acumen and experienced in managing full service bar and restaurant, from customer service, food quality and hr to inventory management and vendor relations.

 

realtor easy street realty                                                                                                           2007-2008

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

real estate sales parkstrong development/property management                                             2004-2006

  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

general manager ghiradelli chocolate                                                                                         2001-2003

  • actively collaborated with regional manager and corporate executives in driving sales operations to increase profits.

 

general manager wilson's bar @ grill                                                                                           1997-2001

  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.

 

general manager roadrunner saloons                                                                                         1995-1996

 

cafe/deli manager wild oats natural foods market                                                                     1994-1995

 

loan officer four star financial                                                                                                   1993-1994

 

owner pro jersey                                                                                                                          1988-1993

 

owner mel's diner                                                                                                                          1984-1990

 

professional education

 

bachelors of science in hotel administration university of nevada las vegas                                      1984

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