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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

enthusiastic professional specializing in providing superior customer service; developing efficient business practices and streamlining processes; and supporting operations growth eager to offer 6+ years experience, as well as knowledge gained from current academic pursuits, toward optimizing an employer s success.

 

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profile of qualifications

 

         top-performer who makes decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.

         excellent communicator who evaluates workflow methods to streamline business processes and improve staff productivity.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         proficient multitasker who plans, prioritizes, and manages assignments within deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and strong analytical abilities.

 

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key areas of expertise

 

organizational support                                                    production evaluation                                                    workflow prioritization

information processing                                                    process improvement                                                     staff communications

high-quality assurance                                                   data / recordkeeping                                                    customer service

 

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professional synopsis

 

processing associate

jpmorgan chase, fort worth, tx                                                                                                                                  2004 c present

 

key accomplishments

ø regularly attain above-average production percentages of 130%+ with minimal errors throughout employment tenure.

ø recognized for job performance excellence with continuous exceeds expectations evaluations the highest level possible since hire date, as well as receiving annual personal incentives based on individual achievements.

ø acknowledged within the reassociation department to be the one employee who can single-handedly manage areas while keeping up-to-date on all administrative tasks and completing additional functions simultaneously.

 

        utilize broad scope of industry and professional services knowledge to support business functions at multiple levels to include organizing and separating documents and scanning correspondence to ensure seamless operations processes.

        contribute sharp analytical abilities toward effectively evaluating comprehensive staff production for superior quality to include monitoring team members; checking all images and releasing batches; supporting business efforts by gathering data and preparing work for next steps; and merging mail as applicable to meet and / or exceed set organizational objectives.

        play a vital role in sustaining efficient business operations by assisting staff with diverse daily projects to attain key goals.

 

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education & technical summary

 

b.a., mathematics (minor in history projected may 2010)                                                     university of texas at arlington

participant in surge scholarship program

 

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professional affiliations

 

mathematical association of america (maa) member

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer 6+ years of solid experience in organizational support, information processing, production evaluation, quality assurance, and process improvement, and am well-versed in all facets of data / recordkeeping, workflow prioritization, staff communications, and customer service.

 

to complement my background, please note that i am pursuing a rigorous b.a. in mathematics (minor in history projected may 2010) from the university of texas at arlington.

 

currently, as a processing associate with jpmorgan chase, i apply my dynamic leadership talents toward supporting comprehensive business functions at multiple levels to include effectively evaluating staff production for superior quality; monitoring team members; checking all images and releasing batches; and gathering data and preparing work for next processing steps.  within this role, i regularly attain above-average production percentages of 130%+ with minimal errors.  i have also been recognized for job performance excellence with continuous exceeds expectations evaluations the highest level possible since hire date, as well as receiving annual personal incentives based on individual achievements.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and complete diverse tasks within deadline-driven environments while streamlining administrative and operational processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

ashley hoover

 

 

 

 

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me with the opportunity to interview for the title of position applying for position currently available within your company.  having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward achieving your goals.

 

as previously discussed, i am an enthusiastic, quick-learning team player who offers 6+ years of solid organizational support, production evaluation, quality assurance, process improvement, and workflow prioritization experience, as well as substantial professional knowledge gained from current academic pursuits within a rigorous b.a. in mathematics program at the university of texas at arlington.

 

during my long-time employment with jpmorgan chase, i have developed a broad range of skills via my cross-functional role as a processing associate whereas i have proven my ability to work within fast-paced, high-pressure environments while strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.  for these reasons, i am confident that i can achieve success in a growth-oriented [ insert job title ] role within your company.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

ashley hoover

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