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.District Management/Career Progression Candidate
Qualifications Profile
Ø Offering several years of contributions as a member of the Payomatic Check Cashing team, promoting from Teller to Management in 2010 to assume management of full-range store operations
Ø Comprehensive knowledge of company policies, procedures, goals, and standards; well-versed in customer/market needs and able to capitalize on opportunities to increase business
Ø Performance-driven, with success in growing service/product sales through active promotion and consultative selling
Ø Motivating leader who builds, trains and directs high-performance teams committed to delivering superior customer service
Ø Effectively define, develop and implement strategies for increasing productivity and efficiency
Ø Prior 9 years management experience in retail sector
Career Track
Payomatic Check Cashing-Brooklyn, NY 2006-Present
Manager; 2010-Current
Teller; 2006-2010
Promoted based on dynamic performance as Teller to steer broad-scope store operations spanning human resources, sales, customer service, and administrative functions
Effectively train, schedule, supervise, and evaluate tellers, with focus on delivering world-class service and driving business growth at high productivity and quality levels
Successfully increase revenue through active promotion/sales of products, including prepaid debit cards; have generated solid debit card growth since assuming management role
Proficiently facilitate check cashing, Western Union money transfer, money order, and bill payment processing; in charge of daily vault balancing
NYC Doors-Staten Island, NY 2000-2006
Receptionist
Provided comprehensive administrative/business support ranging from high-volume phone handling, guest reception and customer service to mailings and database maintenance
Top Tomato-Brooklyn, NY 1990-1999
Manager
Contributed strong leadership skills toward managing overall store operations including staffing, cashier training, scheduling, and customer service as well as purchasing, inventory control and daily balancing
Community Involvement
Volunteer, Local Animal Shelter-ASPCA, NYC
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