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yyyyyy x. yyyyyy
152 20th Century Blvd, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Store Manager
yyyyyy x. yyyyyy
Profile of Qualifications
Offer numerous years of progressive managerial experience in customer-focused, service-oriented industry, with areas of expertise including:
Ø Driving all facets of multi-million dollar business operations including business development/sales, customer service, P&L/budgeting, human resources, purchasing, inventory control, quality assurance, and policies, procedures, and regulatory compliance
Ö Have steadily promoted with company from entry-level associate to Multi-Unit General Manager
Ö Consistently achieve year-over-year sales and profit goals
Ö As General Manager, led unit to achieve Million Dollar Store Recognition; 2004
Ö Rookie of the Year; 2002
Ö Active participant in broad-scope annual Human Resource Management, Hiring, Training, and related workshops, 2002-present
Ø Excel in hiring, training and directing top-performing teams committed to superior customer service
Ø Effectively implement policies, procedures and operational systems to maximize productivity, efficiency, quality, and profitability
Ø Strategically coordinate workflow and schedule staff to meet demand while containing labor costs
Ø Proactively monitor and procure inventory to cost-effectively maintain optimal stock levels
Ø Proficiently plan, allocate and administer budgets to maximize use of financial resources, achieve controllable targets and boost bottom-line profits
Ø Dynamic communication, interpersonal relation and problem solving skills
yyyyyy x. yyyyyy
Professional Experience
Pizza Hut-Ceres/Modesto, CA 2000-Present
Multi-Unit General Manager; 2009-Present
General Manager; 2002-2009
Shirt Supervisor; 2002; Crew Member; 2000-2002
Steer full-scope operations of multiple units with multi-million dollars in annual revenue
Expertly allocate and capitalize on human and financial resources to optimize operations and profits
Effectively hire, train, build, and lead productive, motivated teams; proficiently coordinate schedules to meet projected customer demand
Ensure critical compliance with corporate policies/procedures as well as food handling/sanitation regulatory standards
Cost-effectively order and control inventory; facilitate weekly inventories for accountability and monitoring
Conduct internal audits for service and product quality assurance as well as performance analysis
yyyyyy x. yyyyyy
Education
General Undergrad Studies, Modesto Junior College-CA;
2008-2009
General Undergrad Studies, Evergreen Valley College-San Jose, CA;
2002-2003
yyyyyy x. yyyyyy
Professional Development
Annual Human Resource and Sexual Harassment Workshops; 2002-present
Annual How to Hire, Train, Use Progressive Discipline, and De-hire Workshop; 2002-present
Management Training; 2002
Servsafe Certified; 2008-active through 2013
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