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yyyyyy x. yyyyyy

career profile

skilled in the principles and practices of administrative support, sales, public relations, and client service. excellent communicator with outstanding spelling, grammar, and punctuation skills. design record keeping systems and procedures in relation to modern office methods, practices, procedures, and equipment. technical competencies include excel, word, powerpoint, and access, and payment research and imaging systems such as as400, meditech, healthconnect, ibax, artiva and invision.


   operations management

   product knowledge

   public relations

   customer service

   executive support    

   records management

   inventory control

   sales management


career history

executive coordinator, june 2007 to present

catholic healthcare west, regional office, pasadena, ca

provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings for two directors, an attorney, the corporate cdm team, and the mcru team.

  • file and retrieve medical records and reports according to hipaa policies.
  • interpret administrative and operating policies and procedures for employees.
  • make travel arrangements and manage and maintain executives' schedules.
  • distribute incoming medical records and correspondence, including faxes and email.
  • perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
  • prepare agendas and arrange for committee, board, and other meetings.
  • prepare invoices, reports, memos, letters, resource binders, and other documents, using word processing, spreadsheet, database, or presentation software.
  • prepare responses to correspondence containing routine inquiries.
  • analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • set up and oversee administrative policies and procedures for offices or organizations.
  • supervise and train other clerical staff.

 

cosmetic services representative may 2006 to june 2007

kaiser permanente, pleasanton, ca

engaged in promoting or creating good will for individuals, groups, or organizations by writing or selecting favorable publicity material for marketing plans and releasing it through various communications media.

  • launched booths, events, and conferences in an effort to promote good will for products.
  • managed inventory and controlled supplies for cosmetic dermatology and dermatology securing more through the eprocurement system.
  • designed posters, entry forms, brochures, flyers to demonstrate kaiser products to prospective clients.
  • handled an array of administrative functions including lite bookkeeping, appointment setting, guest reception, and addressing inquiries and sales requests via phone.

server, trainer, & head wait staff, 1999 to 2006

outback steakhouse, oxnard, campbell, and dublin, ca

  • delivered stellar service to customers and relieved any concerns immediately.
  • calculated sales receipts, handled cash transactions, and posted payroll.

 

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education

bachelor of science, public relations, minor in mexican-american studies, 2005

san jose state university, san jose, ca

 

professional development

generational differences

beyond diversity to inclusion (an upper management class)

focus-time management course through franklin covey

---

volunteer & community activities

-         special education volunteer & employee

-         retirement home volunteer

-         ventura county school district & many ventura county homes

-         substitute para-educator, volunteer, program initiator


 

yyyyyy x. yyyyyy

 

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

my 10+ years of experience leads me to believe that i should become a successful addition to <<company>> as a <<position>>. as you review my career history as demonstrated in the attached r sum , you are sure to see my familiarity with all aspects of the executive assistant tasks. professionalism and tact effectively combine with my education and expertise to produce a strong sales support professional that delivers undeniable results.

 

my ability to communicate effectively both orally and in writing within a business office environment is strengthened by the use of pcs and relevant software. along with typing at the rate of 50 net words per minute, as an executive coordinator for catholic healthcare west i correctly compile and maintain confidential information and records. i exercise initiative and work independently, applying sound judgment, discretion and establish priorities accordingly. within the medical support field, my success derives from the consistency of creating lasting relationships with people from diverse cultures and professional backgrounds. past projects under my management exemplify a high degree of character, integrity alongside shrewd business acumen. even when training other professionals my goal is always to achieve maximum motivation, teamwork, and efficacy.

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. let s discuss how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

 

miriam llamas

enclosure

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