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Yyyyyy x. yyyyyy

17950 N. 68th ST. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                            xxx-xxx-xxxx or  xxx-xxx-xxxx    

Abc@xyz.com

 Human Resources Executive

Creative Solutions ~ Human Capital Development & Training

 

Human Capital Development Professional with expertise in productivity and efficiency best practices eager to contribute and make an immediate impact on a progressive organization.  Consistently employs out of box creative approaches to problems as well as identifies potential costly issues in a proactive manner. 

 

  Process Design & Implementation 

  Imaginative Design Processes

  Pre-Project Planning

  Project Management

  Training & Development

  Retention & Loyalty

  Negotiation Strategies

  Problem Solving

Cross-Functional Leadership

  ROI Assessments

  Document Creation Expert

  Change Management

 

Qualifications Profile

 

Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including formulation of policies and procedures, organization development, project management, strategic negotiations, in-depth problem analysis and solutions, operational process implementation, as well as development and execution of strategies to increase client retention and loyalty. 

Ø  Effectively strategizes with executive management and resolves complex organizational issues. 

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Effectively work with clients of all ages, socioeconomic, and cultural backgrounds.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Proven ability to adapt strong research skills to diverse organization needs.

Ø  Effectively manages large projects as well as provides in-depth documentation and audits.

Ø  Skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.

Ø  Embraces corporate culture and actively promotes and leads company initiatives.

 

Functional Competencies

 

Ø  Effectively manage staff and coordinate information sharing between departmental resources.

Ø  Proactively identify potential client issues and design creative solutions to resolve problems. 

Ø  Regularly schedule reviews and track progress of particular projects.

Ø  Compile and disseminate various monthly project reports for executive management.

Ø  Skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.

Ø  Uses knowledge of various administrative functions and company protocols to support executive management and clients.  

Ø  Frequently acts as a liaison between customers and various organization departments to ensure smooth communication process.

Ø  Streamline daily business processes and improve customer service through sound management acumen.

Ø  Deliver employee programs to increase employee retention, enhanced engagement and improved operational efficiency.

Ø  Technology savvy with knowledge of multiple software platforms and applications.

 

Academic Credentials

 

n Masters Degree C Human Resource Development (Pending), NorthCentral University

n Bachelors Degree - Sociology, University of Texas at San Antonio

n Specialized Training C Targeted Selection & Selecting Stars, Strength Based Leadership, Employee Engagement, Team Effectiveness

 

 

Professional Career Track

 

Human Resources Director, Charles Schwab Corporation                                   2006-Present

 

  Main responsibilities include providing comprehensive HR services and solutions across multiple lines of business and geographic locations.

  Assess needs, create and implement HR initiatives to meet current and future business needs. Identify and address organizational effectiveness issues.  

  Delivery of HR services, including employee relations, compensation, performance management, change management, and decision support.  Provide proactive guidance and counsel to managers and employees

  Successfully managed rapid restructuring challenges C identified current and future skills/competencies, managed assessment process and identification of low performers, managed restructuring, lead employee engagement/reengage of remaining employees and positioned organization for the growth associated with economic recovery. 

  Designed and implemented knowledge management framework to identify, capture, retain and transfer critical/high-value institutional knowledge.  Limit/minimize risk associated with movement of work from San Francisco to other geographic locations.

  Introduce total rewards, lead and influence change management initiatives in order to address issues that will enhance overall performance.  

 

Human Resources Lead, Citigroup (Citifinancial Mortgage)                                        2005-2006

 

  Main responsibilities included providing local center wide Human Resources strategic and tactical leadership for a 500 seat Call Center. 

  Delivered people services to support the full employee life cycle including employee integration, compensation & benefits, employee relationship management, performance tuning, talent scouting & acquisition, management learning & development, executive coaching and organizational effectiveness.

  Successfully launched culture change initiatives impacting all areas of the employee relationship.

  Built a strong effective working relationship by partnering with business operators, establishing credibility, gaining a solid understanding of the business and delivering on-point and on-time HR services and solutions.

 

Vice-President C Field Services Group, CPI Corporation                                         2003-2004

 

  Main responsibilities included providing structured operational plans for productivity and revenue growth from year to year.

  Provided Human Resources leadership for the Information Technology division and operational leadership for the Field Services team.

  Played a key role in increasing operational efficiency levels by 20% through the development and implementation of a new training strategy.

  Spearheaded the creation and implementation of a performance management system.

  Reduced headcount by 30% while increasing productivity.

 

Human Resources Director, Nextel Communications                                               2001-2003

 

  Main responsibilities included directing human resources management initiatives in a 900 seat inbound/outbound customer relationship management center.

       Played an instrumental role in reducing employee turnover rates by 20% and increasing employee morale through innovative programs.

       Managed full employee life cycle including recruiting, training, professional development, compensation programs, benefits administration, and employee relations.

                                    

Earlier Work Experience

 

- Vice-President C Human Resources, EPICEDGE

 

- Human Resources Director, Ameritrade Holding Corporation                                                                             

 

- Leader, Strategic Staffing, Compensation, HRIS, Waterford Consulting Group                                                  

 

- Human Resources Director, First Data Corporation                                                  

 

 

 

Yyyyyy x. yyyyyy

 

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING.   I am skilled at human capital development, project management and analysis, working with extreme precision and within timeframes, and ensuring that productivity and best practices are implemented to increase overall efficiency of the operation.  Perhaps most importantly, I am a creative thinker and customer-centric professional who knows how to employ imaginative solutions to increase and maintain the client base. 

 I am accustomed to integrating into various cultures and environments and am experienced at working and collaborating with others.  I bring to the table several years of formal training as well as a diverse professional background.   Additionally, I am an exceptionally hard worker and consider myself a strong team player.  My enthusiasm comes from working directly with others, but I am able to work independently with great productivity if necessary.  I am skilled at streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. 

I assimilate into new environments easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

          

 

Dear  NAME:

 

Our meeting this morning was both enjoyable and informative. I want to thank you for taking the time to share with me your thoughts and ideas about the opportunity of joining your organization.

Based on our discussion, I am confident that I can make a strong contribution to the company. It seems that you are looking for someone with proven strengths in the development, launch, and management of multiple human capital aspects of your organization, coupled with solid communication skills, and the ability to develop and execute successful process improvement initiatives.

I feel that my experience demonstrates a strong track record in these areas. As you may recall, I am a polished, results-driven and versatile Human Resources Executive leveraging proven strengths to drive efficiency and increase productivity of operations. I am also astute in quality assurance, development of training and growth plans, and strategic growth initiatives. 

 

My key proficiency and career path has been very versatile and my primary work has included training and development, organizational change management,  problem analysis and resolution, work efficiency, cost savings and containment, relationship building, and departmental collaboration.

 

I would welcome the opportunity to do the same for your company. I am very interested and enthusiastic about the possibility of meeting you again. I look forward to hearing from you on DATE to discuss our next steps.  If I do not hear from you on this date, I will contact you to follow up.

Sincerely,

Yyyyyy x. yyyyyy

 

 

 

 

 

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