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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx  xxx-xxx-xxxx                                           E-mail: abc@xyz.com

 

 

 Versatile Management Professional eager to contribute solid human resources, operations leadership, P&L,  and customer service expertise toward supporting the employer in optimizing bottom-line performance.

 

 

Profile

 

         Noteworthy leadership attributes; harness enthusiasm, integrity and energy to guide teams, resolve conflicts, elevate morale, and steer team to achieve peak levels of productivity. 

         Current HR Manager and Controller of licensed day care employing five teachers and accommodating 30 children; established facility from the ground up to thriving business within two years.

         As Treasurer of Westminster Presbyterian Church for the past 13 years, oversee accounting records of receipts and expenses, maintain investment funds, process employee payroll, maintain all HR documentation, and perform annual reviews.

         Excel in client service and satisfaction; nurture strong community relationships.

         Train, motivate, and manage highly-productive personnel; equally skilled at coaching and developing top-performing management staff.

         Substantial experience in daily business management with adeptness in fortifying customer relations and retention, and formulating procedures which elevate productivity, service and efficiency.  

         Able to quickly adapt to new roles, responsibilities, industries and environments.

 

Qualifications In Action

 

C.V.S. Pharmacy Inc., 1992 to Present

Front Store Manager 

         Spearhead full-scope business operations inclusive of staffing, inventory control, financial administration, sales, marketing and customer service.

         Apply sharp management acumen to administer human resources functions such as hiring, training, HR documentation, development, coaching and staff performance evaluations.

         Hold dual role as Phase 1 Trainer since 1998, tasked with training, developing and mentoring newly-hired assistant store managers and those preparing advance to management roles.

         Chosen for temporary assignment as Assistant District Manager in 2005 based on proven performance, results, and leadership attributes, and participated in Emerging Leaders Program.

         Championed store set-up activities for up to nine locations undergoing major renovations in a two-week time frame; leveraged exemplary multi-tasking expertise to orchestrate 100 personnel in construction, merchandising and operations tasks.

         Partnered with District and Regional Managers to successfully coordinate 172 Revco store conversions to CVS in just over one year.

         Successfully completed store management assignments at seven locations during tenure.

         Ensure cost control through proficiency in forecasting, budgeting, vendor relations and loss prevention.

         Devise staff schedules, delegate tasks, and establish a cohesive and cooperative workplace climate.

         Strategically arrange visually-appealing merchandise displays to attract customers and increase sales.

         Diligently steer staff compliance with all company policies, procedures and standards especially those relevant to workplace safety and security.

 

Education

 

B.A. Degree in Business Management; Certificate in Marketing C DeSales University, Center Valley, PA

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